Restore failed

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Restore failed

i have been trying to restore my iPhone 4 TO iOS 4.2.1 but its not completing the procedure. tried it in 2 different PC'S.
Also tried to restore through an already downloaded ipsw. Still not working.

Now my phone is stuck in recovery mode(the iTunes symbol on the screen).

What do i do?

Message was edited by: AnkitJaiswal

Posted on Feb 6, 2011 3:23 AM

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Answer 1

AnkitJaiswal Author

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Feb 6, 2011 3:35 AM in response to AnkitJaiswal

iTunes says unexpected error 1013.

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Answer 2

wjosten

Level 10

95,321 points

Feb 6, 2011 3:49 AM in response to AnkitJaiswal

Generally, restore error 1013 means security software on your computer/router is blocking iTunes attempts to contact Apple's servers. Try completely disabling or uninstalling all Anti-Virus software, Anti-Malware, Anti-Anything. Also turn off all firewalls, either on your computer or router. Try again.

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Answer 3

AnkitJaiswal Author

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Feb 6, 2011 9:39 AM in response to wjosten

tried it..i disabled firewalls including the anti virus software..
It still says unknown error 1013..???

I had a passcode lock before i did the restore..

NOT WORKING

.........WHAT TO DO??

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Answer 4

Feb 8, 2011 12:33 PM in response to AnkitJaiswal

as the person who made the first post here i have the same problem and have went all the steps that have been set out and still keep getting error 1013.

plz plz plz help us out

thanks

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Answer 5

Stv4syt

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Feb 8, 2011 3:30 PM in response to richmann71

Use a different computer to restore as default then plug back into your own computer and restore your profile back on again.

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Answer 6

Feb 9, 2011 12:37 PM in response to AnkitJaiswal

i have also tryed that. i have used 4 pc's and 2 lappys. still the same

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Answer 7

sn4p2k

Level 4

1,228 points

Feb 9, 2011 12:43 PM in response to richmann71

take it into a apple store for help!

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Answer 8

gLiBeR

Level 1

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Apr 4, 2011 11:18 AM in response to sn4p2k

Follow the link bellow:
http://docgadget.blogspot.com/2011/04/fix-itunes-error-1013-when-updating.html

It's just one single symbol: "#" in the beginning of the phrase...

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Answer 9

blue4578

Level 1

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Apr 4, 2011 2:09 PM in response to gLiBeR

I've had exactly the same problem. I connected the phone to iTunes tonight. It asked if I wanted to upgrade to 4.3.1, and I thought I might as well. Then the upgrade failed and it asked me to restore. The restore also failed, giving me a 1611 error code, so as a result now I can't do anything with the phone.

Anyone know of any possible solution to this?? Any advice would be much appreciated.

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Answer 10

mtarikc

Level 1

0 points

Apr 4, 2011 2:21 PM in response to blue4578

exactly the same problem as blue4578. the update failed and gave me the error 1603. now i can't do anything with the phone.

tried reinstalling itunes and other apple programs, didn't help. i'm stuck, is there anyone who can help?

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Answer 11

blue4578

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Apr 4, 2011 2:25 PM in response to mtarikc

I saw this on another forum:

+Solution for Error 1611 :+

+1- Change the USB port the phone is plugged in to. Do not plug the phone back in yet.+

+2- Reboot the computer then plug the phone in and immediately restart the phone in DFU WHILE CONNECTED to the computer.+

+3- Hit restore.+

Doesn't work for me at all, same result with the 1611 error. I tried once before to install the 4.3.1 OS on the phone, which caused the same crash but at least I was able to restore the phone on that occasion. This time the phone won't restore, I've tried it on two different computers via iTunes, both of which are authorised, and it won't work.

Is there a way to restore a different OS since my phone clearly won't work with this? Or is there any other solution which might work?

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Answer 12

edoras

Level 1

30 points

Apr 4, 2011 4:13 PM in response to blue4578

I think it can solve both Error Code 1013 or Error Code 1611.
Check this -- http://docgadget.blogspot.com/2011/04/fix-itunes-error-1013-when-updating.html

Message was edited by: edoras2000

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Answer 13

Apr 17, 2011 7:37 PM in response to AnkitJaiswal

Thought you folks would like to know that I finally fixed my iphone recovery mode 1013 error. I learned that their are two gs.apple.com servers. I found out which server I was connecting to and decided to try the other server. I added the below entry in my hosts files. I did a recovery and it worked. NOW, what on earth is going on with apple gs.apple.com server 17.112.176.11? gs.apple.com 17.151.36.30 worked for me. Keep in mind, my phone is a normal stock phone with only apple store apps. my phone is not gail broken and I do not use tiny umbrella or related utilities.Problems began with the release prior to the current one.

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

17.151.36.30 gs.apple.com

# 17.112.176.11 gs.apple.com

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