4 Replies Latest reply: Feb 8, 2011 7:13 PM by Kappy
Entropywins Level 1 (25 points)
I just bought a used macbook pro 13" (finally upgraded from the powerpc world I've lived in for years!) and did the software update to 10.6.6 but all that showed up was a question mark in the dock. I have tried software update and looking for any sort of download link for the app store but no luck. I looked through and haven't been able to find any appstore files or anything close to, don't really no what else to do any help would be appreciated thanks much.

Macbook pro 13" 2.26Ghz, Mac OS X (10.6.6)
  • Kappy Level 10 (266,058 points)

    Repair the Hard Drive and Permissions

    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

    Secondly, reinstall the 10.6.6 update. Be sure you are using the correct updater. If you did not have 10.6.5 already installed then you needed to use the combo updater.
  • FishComputer Level 4 (1,035 points)
    >Mac App Store is where you can find the MAS

    If it is not there

    ReInstall http://support.apple.com/kb/DL1349 and repair permissions as noted by Kappy

    then check >Mac App Store
  • screaming.monkeys Level 1 (0 points)
    having the same problem, but what do you mean by installation disk??
  • Kappy Level 10 (266,058 points)
    Your Snow Leopard DVD.