How to authorize a new iPhone??

Question

Level 1

1 points

How to authorize a new iPhone??

I just got my first iPhone recently. I'm trying to update some apps, but I need to log into my iTunes account. My phone came with some generic account, and I have no idea how to change it over to my actual account. I also need to change it so I can authorize some apps on my computer.. How do I do this?? I hope I don't need the password for this default account because I don't have it. :/

Message was edited by: merveilles

iOS 4

Posted on Feb 7, 2011 6:03 AM

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Answer 1

wjosten

Level 10

95,321 points

Feb 7, 2011 6:09 AM in response to merveilles

My phone came with some generic account,

There is no such thing. Where did you obtain this phone? Is it used? Sounds like it has another person's content & iTunes account on it. You can't transfer iTunes content to another account. If this content was not obtained using your account, you should: Settings>General>Reset>Erase All Content & Settings(plug into a wall outlet if not a 3GS or iPhone 4). This will return the phone to the state it was in when first removed from the box. Connect to iTunes, name it what you want & sync your content to it.

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Answer 2

merveilles Author

Level 1

1 points

Feb 7, 2011 6:58 AM in response to wjosten

I bought it new, and it is some generic account. It's like mobile1 mobile at yahoo.. How many apps do iPhones usually come with? This has like 260 (and some aren't the free versions) so I don't want to lose all that..

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Answer 3

wjosten

Level 10

95,321 points

Feb 7, 2011 7:14 AM in response to merveilles

Where did you purchase this phone? You may very well have an iphone "demo" model. These phones are, for obvious reasons, not designed for retail sale. If it is a demo model, some settings & actions will be restricted. In that's the case, you'll want to restore the phone as a new device in iTunes.

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Answer 4

paulcb

Level 6

19,239 points

Feb 7, 2011 7:22 AM in response to merveilles

If it were me, I would return the phone to Apple and get another. A new phone should only have the default apps (~20) and no accounts at all.

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