Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: elementsk8er506
elementsk8er506 Author
User level: Level 1
2 points

New Verizon Iphone 4 Wont Connect To My WIFI

I'm about to tear my hair out!
I thought I was going to enjoy my new phone playing with it but instead I've spent the past 3 hours trying to connect to my WIFI

I have tried everything, changing to WEP, unpowering and repowering the modem/router, reseting iphone network, updating router firmware, etc

When I connect my internet on my macbook pro it works fine. When I try the key for the iphone it says incorrect password for netgear. I am using an arris triple play modem and a netgear router. The router model is WGR614 v7.

If I can connect with my macbook pro to the netgear network why cant I with my iphone?
The last resort I heard is to restore my iphone completly in itunes but I dont think I want to do that!

Please help,
Thanks

Posted on Feb 7, 2011 5:53 PM

Reply
24 replies
User profile for user: JimHdk
JimHdk
User level: Level 7
28,874 points

Feb 7, 2011 6:51 PM in response to elementsk8er506

The WGR614v7 is rather old (> 5 years) and it may be the source of your problem. I have a WGR614v10 and have no problem with it. Try your iPhone on some free networks, e.g., Starbuck, Borders, etc. If it works OK there then the problem is with your network (despite the fact that some other devices appear to work with it). I'd replace the WGR614v7 with something new.

If your iPhone doesn't work on other networks then it has a problem and needs replacement. Contact your Apple store or call Apple support: http://www.apple.com/support/iphone/contact/
Reply
User profile for user: elementsk8er506
elementsk8er506 Author
User level: Level 1
2 points

Feb 7, 2011 11:59 PM in response to nike_runner__

Hey everyone,

Ok So I went to my friends house and tried connecting to his wifi and it worked!

So I'm assuming it's my router at home. Is it too old?

I don't think it's the modem but I am gonna give the model anyway.

The modem is Arris model TM602G/115.

The router is Netgear WGR614 v7

Is my router the explanation? If so that stinks cause then Im out 60 bucks haha

And if it is the router...is there any driver thing to work around it? If not any suggestions on great workin routers at affordable prices

thanks
Reply
User profile for user: shakedog
shakedog
User level: Level 1
4 points

Feb 8, 2011 12:46 AM in response to elementsk8er506

DD-WRT is a third party firmware you might want to try. It looks like they support the same router model you have except they only confirm version 4, 6, and 8. Not 7. I don't see why it wouldn't work though. If I were in your shoes, I would give it a try. It's a gamble though. You never know what you're gonna get. The worst that could happen is you might brick your router.

See the site:
http://www.dd-wrt.com/wiki/index.php/Supported_Devices#Netgear
Reply
User profile for user: JimHdk
JimHdk
User level: Level 7
28,874 points

Feb 8, 2011 3:30 AM in response to shakedog

shakedog wrote:
DD-WRT is a third party firmware you might want to try. It looks like they support the same router model you have except they only confirm version 4, 6, and 8. Not 7. I don't see why it wouldn't work though. ....


I can think of a reason that it won't work. It is on the list of incompatible routers. See http://www.dd-wrt.com/wiki/index.php/Knownincompatible_devices#List_of_IncompatibleDevices
Reply

New Verizon Iphone 4 Wont Connect To My WIFI

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up