16129 Views 5 Replies Latest reply: Feb 7, 2013 10:18 PM by sweetd53
sounds like they tried to "guess" your passcode and have locked the device with too many wrong entries.
sadly the only resolution is to set the ipad to "restore" mode and the perform a full factory settings restore within iTunes. This will give you the option to disable the passcode upon the next rebuild of your last back-up
check the pages below to guide you through;
'tis the only way methinks
You will not have to lose all of the data, settings etc if you restore from a back up.
The post above mine mentions this article as well. Click on this heading in blue in that article, and read the steps.
*Restoring your iPhone, iPad, or iPod touch*