Currently Being ModeratedFeb 7, 2011 8:51 PM (in response to Pres Nevins)Hi,
Quit the Mac App Store.
Make sure you aren't logged into iTunes. From the iTunes menu bar click Store / View My Account then click: Sign Out
Now repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US
Restart your Mac, launch the Mac App Store and try rating apps.
Carolyn27" iMac 3.2GHz i3 MBAir iPad iPhone 3GS 4.2 iLife iWork / AirPlay / ATV2, Mac OS X (10.6.6), QTPro Intuos Epson Olympus Airport JBL
Currently Being ModeratedFeb 8, 2011 12:37 PM (in response to Carolyn Samit)Hello !
The exact same thing happens to me : I can't post review in the Mac App Store, even for apps I purchased there. I did what Carolyn suggested :
- signed out in Itunes
- launched Onyx to verify and repair Disks Permissions
- restarted my Mac
but still I can't post any reviews in the Mac App Store. Any other idea to fix this ?
Thanks in advance !
IsaImac 24", Mac OS X (10.6.6)
Currently Being ModeratedFeb 8, 2011 1:23 PM (in response to Pres Nevins)I'm having the same issue. Have 4 purchased apps, can't rate or review any of them, even when logged into my account.SnoLeo 10.6.4: Mini C2D 1.83 1G; Mac Mini Server; iBook G4 800, 640M, 10.3.9, iPad 3G, NeoOffice, Firefox3.6, Thunderbird, VMWare, SwiftPublisher
Currently Being ModeratedFeb 8, 2011 2:42 PM (in response to Pres Nevins)I tried the suggestions too, but no luck here either. Good to know it's not just me though. Oh pshaw, who needs ratings?
Still looking for ideas...Mac Pro (early 2008) / MacBook Air 11" (2010), Mac OS X (10.6), (...and fond memories of an Apple ][+)
Currently Being ModeratedFeb 8, 2011 4:55 PM (in response to Pres Nevins)Same issue here hope they're fixing it soonMac OS X (10.6.6)
Currently Being ModeratedFeb 9, 2011 7:28 AM (in response to juanii)Hi there !
Glad to see that I was not the only one ! However, this issue has been fixed for me. I have no idea how since I did nothing different from yesterday and before - except downloading a new app two minutes ago on the Mac App Store (but I'm sure this is not related !... ;-)) Anyway, I can review and rate apps now and hope the same for you.
IsaImac 24", Mac OS X (10.6.6)
Currently Being ModeratedFeb 9, 2011 2:42 PM (in response to Realia)Exactly as Realia says, I didn't do anything (not even download another app) and this morning the issue was fixed already.Mac OS X (10.6.6)
Currently Being ModeratedFeb 9, 2011 4:04 PM (in response to Pres Nevins)Indeed, it seems to work now. Since the MAS like the iTunes Store is apparently just a web site being displayed within the app, I'm assuming that it was a server-side problem with the pages that they were delivering.
So for the record, the solution in these cases appears to be, "Just wait, Apple will eventually do something about it."
Problem solved.Mac Pro (early 2008) / MacBook Air 11" (2010), Mac OS X (10.6), (...and fond memories of an Apple ][+)
Currently Being ModeratedFeb 10, 2011 1:07 AM (in response to Pres Nevins)I'm having the same problem with the App store on my I-pad. It won't accept a star rating and I can type out a review and hit 'submit' but nothing happens after that. irritating!I-Pad, iOS 4
Currently Being ModeratedFeb 10, 2011 3:16 PM (in response to Pres Nevins)You can go so far as typing out the review? I haven't seen it fail there.
What I've been doing is writing my reviews in a text editor and saving them separately, then posting them later when things get back to normal. Just so I don't lose my work when the server is acting up.
Hopefully Apple'll get this all sorted out on their end before too long!Mac Pro (early 2008) / MacBook Air 11" (2010), Mac OS X (10.6), (...and fond memories of an Apple ][+)
Currently Being ModeratedApr 13, 2011 9:44 PM (in response to Pres Nevins)I got my ipad couple days ago. I purchased a couple apps and I cant rate them nor write a review. If I click on the write a review link, it just jumps to the top of the page. Clkick the rate starts, doesnt do anything.
Any ideas here?iPAD, iOS 4
Currently Being ModeratedApr 14, 2011 12:22 AM (in response to Pres Nevins)Same thing on my iPad 2, can't click to rate nor write a review.iPad 2, iOS 4, 64GB White Wi-Fi
Currently Being ModeratedApr 15, 2011 8:23 AM (in response to itbrti)Same problem here on my iPad. If I try to write a review, it jumps to the top of the page. I also can't leave a star rating, change the sort order of reviews, or change the version number of reviews I want to see. This is all just started yesterday.iPad, iOS 4
Currently Being ModeratedMay 19, 2011 7:03 AM (in response to Pres Nevins)
I don't know if this is the same problem, but I was having issues writing reviews on my new ipad2. I could give apps a star rating, but the moment I tapped the title box or review box, "submit" greyed out, and I couldn't undo it except to cancel. Well, I figured it out: the "nickname" box isn't optional! As soon as I filled that in, "submit" became active again. Hope that helps someone else! :)