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Can't review apps (that I purchased through App Store)

15158 Views 33 Replies Latest reply: Mar 8, 2014 1:13 PM by Shootka RSS
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Pres Nevins Level 2 Level 2 (315 points)
Currently Being Moderated
Feb 7, 2011 8:32 PM
The Mac App Store isn’t letting me rate apps, even for the apps that I purchased through it. I’ve tried it with free and paid apps, and I can neither give apps star ratings, nor write reviews. Clicking stars does nothing, and when I click “Write a Review” it just jumps me to the top of the current MAS page and that’s it.

I found in a search that some iTunes users a few months back were seeing very similar behavior in iTunes, but I haven’t come across any threads concerning the MAS.

Before I file a bug report with Apple, has anybody else seen this?
Mac Pro (early 2008) / MacBook Air 11" (2010), Mac OS X (10.6), (...and fond memories of an Apple ][+)
  • Carolyn Samit Level 10 Level 10 (84,205 points)
    Hi,

    Quit the Mac App Store.

    Make sure you aren't logged into iTunes. From the iTunes menu bar click Store / View My Account then click: Sign Out

    Now repair permissions.

    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.

    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US



    Restart your Mac, launch the Mac App Store and try rating apps.














    Carolyn
    27" iMac 3.2GHz i3 MBAir iPad iPhone 3GS 4.2 iLife iWork / AirPlay / ATV2, Mac OS X (10.6.6), QTPro Intuos Epson Olympus Airport JBL
  • Realia Calculating status...
    Hello !

    The exact same thing happens to me : I can't post review in the Mac App Store, even for apps I purchased there. I did what Carolyn suggested :
    - signed out in Itunes
    - launched Onyx to verify and repair Disks Permissions
    - restarted my Mac
    but still I can't post any reviews in the Mac App Store. Any other idea to fix this ?

    Thanks in advance !

    Greetz,

    Isa
    Imac 24", Mac OS X (10.6.6)
  • Boece Level 5 Level 5 (6,245 points)
    I'm having the same issue. Have 4 purchased apps, can't rate or review any of them, even when logged into my account.
    SnoLeo 10.6.4: Mini C2D 1.83 1G; Mac Mini Server; iBook G4 800, 640M, 10.3.9, iPad 3G, NeoOffice, Firefox3.6, Thunderbird, VMWare, SwiftPublisher
  • juanii Calculating status...
    Same issue here hope they're fixing it soon
    Mac OS X (10.6.6)
  • Realia Level 1 Level 1 (0 points)
    Hi there !

    Glad to see that I was not the only one ! However, this issue has been fixed for me. I have no idea how since I did nothing different from yesterday and before - except downloading a new app two minutes ago on the Mac App Store (but I'm sure this is not related !... ;-)) Anyway, I can review and rate apps now and hope the same for you.

    Greetz,

    Isa
    Imac 24", Mac OS X (10.6.6)
  • juanii Level 1 Level 1 (0 points)
    Exactly as Realia says, I didn't do anything (not even download another app) and this morning the issue was fixed already.
    Mac OS X (10.6.6)
  • Stevie77 Calculating status...
    I'm having the same problem with the App store on my I-pad. It won't accept a star rating and I can type out a review and hit 'submit' but nothing happens after that. irritating!
    I-Pad, iOS 4
  • rigasr Calculating status...
    I got my ipad couple days ago. I purchased a couple apps and I cant rate them nor write a review. If I click on the write a review link, it just jumps to the top of the page. Clkick the rate starts, doesnt do anything.
    Any ideas here?
    iPAD, iOS 4
  • itbrti Calculating status...
    Same thing on my iPad 2, can't click to rate nor write a review.
    iPad 2, iOS 4, 64GB White Wi-Fi
  • Hoo Hoo Howie Calculating status...
    Same problem here on my iPad. If I try to write a review, it jumps to the top of the page. I also can't leave a star rating, change the sort order of reviews, or change the version number of reviews I want to see. This is all just started yesterday.
    iPad, iOS 4
  • MamaLydia Calculating status...

    I don't know if this is the same problem, but I was having issues writing reviews on my new ipad2. I could give apps a star rating, but the moment I tapped the title box or review box, "submit" greyed out, and I couldn't undo it except to cancel. Well, I figured it out: the "nickname" box isn't optional! As soon as I filled that in, "submit" became active again. Hope that helps someone else! :)

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