Charter email on iPhone4

Joyce,

Welcome to Apple Discussions.

Try the iPhone settings listed in Mobile Email Settings - Charter Communications.

Hi, Folks: My husband came home w/an iphone 4 the other day, and decided that I am the resident techie. Though I had NO iphone experience, I have since managed to set up his charter e-mail account (we have verizon wireles for our cellular carrier - my husband has been waiting years for verizon to have the iphone... he's silly over this thing, which is not like him at all). Charter was of no use what-so-ever, nor was the information on their website all that much help. I will post the information as soon as my husband comes home w/his new love (i mean iphone... if it wasn't for the touch screen qwerty giving me so much trouble, I'd be getting one of my own; but, he says that I can't steal his thunder... so no iphone for me). Stay tuned for the info!

I'll try to help. This is my first post but I struggled all weekend trying to set up my charter email. Hopefully, you can understand my post and it will help you. I changed POP to IMAP. Use mobile.charter.net for the incoming mail server host name and for the outgoing mail server host name. Then, I was finally able to get to the advanced settings screen. I set the SSL button to "on" and voila I suddenly had a working email account. Phone magically went to mail and all boxes appeared on the screen. Up to then I could only get phone to receive mail but nothing further.
Hope it works!

OMG... so sorry... I completely forgot to post the solution (that worked for us). Here it is:

After you go to "mail" from the homescreen and enter your charter.net email address and password, under IMPA make sure you have the following settings:

Outgoing: mobile.charter.net:587
Incoming: mobile.charter.net:993
SSL: on

Things will problaby still not work so then you have to go to "settings" from the homescreen... here is where you can make the magic happen...

Incoming Mail Server
Host name: mobile.charter.net
User name: your charter.net email address (include the .net)
Password: your password for your charter.net e-mail (this may not be the same as your password for your e-mail via outlook or some other pop mail service account like outlook - this is your password for your charter.net e-mail)

Outgoing Mail Server
SMTP: mobile.charter.net (tap the >, then make sure that the server is "on"
Host Name: (same as above)
Password: (same as above)
Use SSL": make sure this is "on"
Server Port: 587
Authentication: Password (tap the > and make sure password is checked)

I hope this helps, feel free to email me at msmanaged@live.com if you need further clarification. It worked for me, but it took some time for me to navitgate it all.

I wish I had my own iphone! Glad my husband shares!

OMG... so sorry... I completely forgot to post the solution (that worked for us). Here it is:

After you go to "mail" from the homescreen and enter your charter.net email address and password, under IMPA make sure you have the following settings:

Outgoing: mobile.charter.net:587
Incoming: mobile.charter.net:993
SSL: on

Things will problaby still not work so then you have to go to "settings" from the homescreen... here is where you can make the magic happen...

Incoming Mail Server
Host name: mobile.charter.net
User name: your charter.net email address (include the .net)
Password: your password for your charter.net e-mail (this may not be the same as your password for your e-mail via outlook or some other pop mail service account like outlook - this is your password for your charter.net e-mail)

Outgoing Mail Server
SMTP: mobile.charter.net (tap the >, then make sure that the server is "on"
Host Name: (same as above)
Password: (same as above)
Use SSL": make sure this is "on"
Server Port: 587
Authentication: Password (tap the > and make sure password is checked)

I hope this helps, feel free to email me at msmanaged@live.com if you need further clarification. It worked for me, but it took some time for me to navitgate it all.

I wish I had my own iphone! Glad my husband shares!

iphone4 iOS 4 I want my own iphone!

I keep posting/re-posting this same thing, because I'm not sure it's getting to the whole discussion board or just in response to one person's post (sorry for any duplicates):

OMG... so sorry... I completely forgot to post the solution (that worked for us). Here it is:

After you go to "mail" from the homescreen and enter your charter.net email address and password, under IMPA make sure you have the following settings:

Outgoing: mobile.charter.net:587
Incoming: mobile.charter.net:993
SSL: on

Things will problaby still not work so then you have to go to "settings" from the homescreen... here is where you can make the magic happen...

Incoming Mail Server
Host name: mobile.charter.net
User name: your charter.net email address (include the .net)
Password: your password for your charter.net e-mail (this may not be the same as your password for your e-mail via outlook or some other pop mail service account like outlook - this is your password for your charter.net e-mail)

Outgoing Mail Server
SMTP: mobile.charter.net (tap the >, then make sure that the server is "on"
Host Name: (same as above)
Password: (same as above)
Use SSL": make sure this is "on"
Server Port: 587
Authentication: Password (tap the > and make sure password is checked)

I hope this helps, feel free to email me at msmanaged@live.com if you need further clarification. It worked for me, but it took some time for me to navitgate it all.

I wish I had my own iphone! Glad my husband shares!

iphone4 iOS 4 I want my own iphone!