2254 Views 4 Replies Latest reply: Feb 9, 2011 9:17 AM by snowed in
Having exactly the same problem.
I have an iTouch 4th Gen 32gb, absolutely no life in the item, won't connect to itunes, won't charge. Nothing.
I've tried 4 different chargers, 2 different leads, 2 pcs and a laptop.
My iphone4 is instantly 'seen' in iTunes, whereas there's not even a flicker on the iTouch.
It was a gift at Xmas, so I have no receipt, and no firm date of purchase. So no support options are given to me from Apple.
I've read advice to hook up to itunes and do a restore as new, but as iTunes is not recognising the device, this hasn't been an option.
So did you try this link for checking your warranty coverage? Normally you do not need a receipt for warranty service for an iPod that was purchased through from legitimate source.