4 Replies Latest reply: Aug 29, 2011 11:13 AM by Tori Mcleod
kniht Level 1 (0 points)
Yesterday my macbook all of a sudden started typing only weird symbols. Every key pressed provides these weird symbols. I have searched for answers on how to fix this but none seem to work:

I have plugged in an external keyboard and that works, so it isn't the OS/software, it is the laptops keyboard.

I have cleaned the "alt keys" in case they were sticking.

I have checked my preferences and the US American Flag is selected.

I am completely open to starting from scratch and resetting the entire system but it doesn't appear to be a solution to this problem.

Any help would be appreciated. I can bring it into a apple store but was hoping I could figure it out through here first.

Thank you.

macbook, Mac OS X (10.6.6)
  • Lyssa Level 6 (17,825 points)
    Hey kniht & welcome to the forums.

    Have you tried another user account?

    ~Lyssa
  • kniht Level 1 (0 points)
    Lyssa:

    Thank you for the welcome. Yes, I have tried the other accounts I created including admin when we first set it up. Since your reply I created a new account and logged in and the problem still occurs.

    Thank you.
  • Lyssa Level 6 (17,825 points)
    Odd!

    Has anything been spilled on the computer at any point in time? Are you under warranty?

    I missed the bit about the external keyboard working. You may have a hardware issue that needs repair or replacement.

    If you computer has a removable battery, save your work, connect the AC adapter then remove the battery. Does the keyboard still act strangely with the keyboard removed?

    ~Lyssa
  • Tori Mcleod Level 1 (0 points)

    Hi I am having the same issue I was wondering if anyone figured out how to fix this?