AOl & gmail won't load in Mac Mail

Question

Level 1

8 points

AOl & gmail won't load in Mac Mail

I have an AOL & a gmail account and both dump into Mac Mail. My AOL has been attempting to loadi since 1/26 and my gmail has been loading since 2/2 with no new messages. I can send messages with no problems though.

This happened with my AOL earlier in January so I reset my password. It was fixed for about 2 weeks and then it started this again. This is the first time my gmail has done it.

I thought maybe I was hacked but I still get the messages to my iPhone with no problems. I'd like to be able to reply from my computer (MacMail) rather than my iPhone again, w/o having to log onto aol.com or mail.google.com seperately.

Anyone know how I fix this?

Oh, I am not very computer savvy when it comes to lingo and how computers & the internet work so please speak in layman's terms.

Thanks.

iMac, Mac OS X (10.6.6)

Posted on Feb 9, 2011 4:16 PM

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Answer 1

Dah•veed

Level 9

64,651 points

Feb 9, 2011 8:35 PM in response to ErinA74

I cannot help you with AOL.

I would delete the account from the Mail.app and start over. Sign into your Gmail account with your browser and go to Settings/Forwarding and POP/IMAP. Make sure that there is no forwarding. Make sure that POP is disabled. Make sure that IMAP is enabled.

Then follow these directions for configuring the Mail.app v4.4 with a Gmail account.
http://mail.google.com/support/bin/answer.py?hl=en&answer=180188

Dah•veed

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Answer 2

ErinA74 Author

Level 1

8 points

Feb 10, 2011 2:21 AM in response to Dah•veed

How do I delete the account? The option to delete both inboxes is greyed out, although I do get the 'delete mailbox' option if I choose an individual 'saved mail' folder. If I choose 'delete mailbox', it won't delete my emails for good so I can't access them from anywhere, will it???

I can archive the mailbox. ???

When I check my Mac Mail settings, both accounts are set to IMAP (whatever that is!)

I did go to my gmail account via Safari and changed it to IMAP there. POP was enabled. I can't figure out what to do with AOL so hopefully someone else will chime in.

Thanks

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Answer 3

Dah•veed

Level 9

64,651 points

Feb 10, 2011 10:19 AM in response to ErinA74

You delete the account in Preferences/Accounts. Highlight the account with one click and press the minus sign at the bottom of the list. Then press the plus sign and create the new account.

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Answer 4

Dah•veed

Level 9

64,651 points

Feb 12, 2011 4:55 PM in response to ErinA74

I ran across this today and remembered your issue;
Yahoo Plus IMAP Settings for Mac OS X Mail
http://hints.macworld.com/article.php?story=20110208153256491

He has also created a slide show of the steps;
http://www.youtube.com/watch?v=mAMHUuz49Wo

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Answer 5

ErinA74 Author

Level 1

8 points

Jul 13, 2011 9:18 PM in response to Dah•veed

Having this problem again. So frustrating why my password doesn't work all of a sudden.

Mac Mail keeps rejecting my password although I can log on to aol.com with it just fine.

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