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Can't add new mail accounts

1636 Views 3 Replies Latest reply: Feb 10, 2011 5:26 PM by JasonZiPad RSS
JasonZiPad Calculating status...
Currently Being Moderated
Feb 10, 2011 5:55 AM
I have gmail account set up right on iPad. But I can't add any more email accounts.

I went to Settings -> Mail, Contact, Calendar, but the tabs on Accounts are all grey-ed (disabled), including "Gmail", "Add Account ...", "Fetch New Data" ...

Anyone knows why? Can anyone advise how to solve this issue? Thanks in advance.
iPad, iOS 4
  • Demo Level 9 Level 9 (73,695 points)
    Currently Being Moderated
    Feb 10, 2011 6:09 AM (in response to JasonZiPad)
    Try a hard reset by pressing and holding down on the sleep button at the top of the iPad while holding down on the home button at the bottom, until the Apple logo appears and the iPad restarts. Launch the settings app again and see what happens.

    Or maybe the settings were disabled in restrictions? Do you use a passcode?

    Message was edited by: Demo
    MacBook Pro 13", Mac OS X (10.5.8), Intel iMac (Tiger 10.4.11) MacBook White 13" (10.5.8) iPad 32g (iOS 4.2)
  • Demo Level 9 Level 9 (73,695 points)
    Currently Being Moderated
    Feb 10, 2011 6:19 AM (in response to JasonZiPad)
    If you are using a passcode, go into settings ....then to general ...then check restrictions ... if restrictions are on ... check accounts. If restrictions are on, you can't make changes to mail accounts if set up that way.
    MacBook Pro 13", Mac OS X (10.5.8), Intel iMac (Tiger 10.4.11) MacBook White 13" (10.5.8) iPad 32g (iOS 4.2)

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