3 Replies Latest reply: Feb 10, 2011 5:26 PM by JasonZiPad
JasonZiPad Level 1 Level 1 (0 points)
I have gmail account set up right on iPad. But I can't add any more email accounts.

I went to Settings -> Mail, Contact, Calendar, but the tabs on Accounts are all grey-ed (disabled), including "Gmail", "Add Account ...", "Fetch New Data" ...

Anyone knows why? Can anyone advise how to solve this issue? Thanks in advance.

iPad, iOS 4
  • Demo Level 10 Level 10 (85,805 points)
    Try a hard reset by pressing and holding down on the sleep button at the top of the iPad while holding down on the home button at the bottom, until the Apple logo appears and the iPad restarts. Launch the settings app again and see what happens.

    Or maybe the settings were disabled in restrictions? Do you use a passcode?

    Message was edited by: Demo
  • Demo Level 10 Level 10 (85,805 points)
    If you are using a passcode, go into settings ....then to general ...then check restrictions ... if restrictions are on ... check accounts. If restrictions are on, you can't make changes to mail accounts if set up that way.
  • JasonZiPad Level 1 Level 1 (0 points)
    Indeed. The restriction on Mail was on. I was trying to find it but could not.
    Thanks for your enlightment.