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  • audioveritas Level 1 Level 1 (0 points)
    "Whether you are helping a user using legitimate Apple hardware/software or not, your replies are viewable and potentially helpful to all users. There is no way to prevent a user running a clone/hackintosh from seeing any and all replies made in this community. The only way to ensure you don't deliberately or accidentally help a illegitimate user is to not participate at all which would be unfortunate for those registered users who could benefit from your knowledge."

    this is a false sense of security for pro users who participate here and does not address the issue of the indifference that Apple portrays here specifically with Apple Professional applications to do with Professional users with their discerning credentials or qualification that must change.
  • Lyssa Level 6 Level 6 (17,505 points)
    Are you asking for people to have to meet special requirements in order to post in or see the forums here for the "Pro Applications"?

    If so, that's a terrible idea in my opinion. What about the individuals who are considering a purchase and want to gather information beforehand? They shouldn't be excluded because they haven't yet spent hundreds of dollars on the software.

    I truly don't understand what you're looking for.

    ~Lyssa
  • audioveritas Level 1 Level 1 (0 points)
    "If so, that's a terrible idea in my opinion. What about the individuals who are considering a purchase and want to gather information beforehand? They shouldn't be excluded because they haven't yet spent hundreds of dollars on the software.

    I truly don't understand what you're looking for.

    ~Lyssa "

    that is why time restricted trial demos of professional software and semi-restricted or duration of limited days of access to the Apple Professional Support Communities should be available to people who are considering a purchase and want to gather information beforehand.
  • Lyssa Level 6 Level 6 (17,505 points)
    As has been posted earlier, you're welcome to give your feedback to Apple using the link posted previously.

    Also, managing these "restricted" accounts and denying/allowing them access would add even more work to the hosts here--and they have enough to do.

    It's simply an impractical idea. I don't see why users who currently may not own certain pieces of software should be prevented from discussing aspects of those software.

    ~Lyssa
  • Limnos Level 8 Level 8 (41,315 points)
    Why stop there? Require everybody provide proof of ownership of an Apple product (must take all iPods, iPads, and computers to the nearest Apple Store or police station along with picture ID to register for an Apple ID) before they can ask questions here? Of course only people with formal Apple certification can post replies. I am sure all the people who spend all day working with computers will be flocking here at midnight to answer people's questions about how to eject a CD from their computer (but only after they can prove they own the computer) or get artwork to appear in iTunes. Oh dear me, somebody might expect to be paid for doing all that.

    \sigh
  • audioveritas Level 1 Level 1 (0 points)
    Also, managing these "restricted" accounts and denying/allowing them access would add even more work to the hosts here--and they have enough to do.

    managing these "restricted" accounts and denying/allowing them access would actually create confidence, accountability and respect between registered users, Apple Computer, and Apple Support Communities moderators.
  • Lyssa Level 6 Level 6 (17,505 points)
    Apple itself isn't directly involved on the forums. The moderators are the advocates & they don't always appear in the forums--they mainly work behind the scenes keeping the system running smoothly.

    I don't think there's any need for adding measures to create respect on the forums--I don't see any issues here. The majority of the users on the forums do not look at a user's level and instantly decide that a user is deserving of more (or less) respect.

    ~Lyssa
  • babowa Level 7 Level 7 (26,525 points)
    +after investing alot of time and money being trained and certified for any Apple Pro software when I advise or help another community member here and *receive recognition and reward in the "Top Users in Forum"* what correctly discriminates between relevant registered communities members and unregistered mac clone or hackintosh users that I assist? *otherwise, what is the point of "Top Users in Forum" and receiving any accurate recognition and reward* from working with an unregistered user on a mac clone or hackintosh for free?+

    It is quite evident that you are only interested in receiving "recognition and reward" - frankly, I would be ashamed to ask the question. If you do not feel anyone who does not measure up is worthy to receive advice from you, get a job with tech support. We are all volunteers here and enjoy helping others. My "reward" is a post by someone saying "thank you, that worked".

    +managing these "restricted" accounts and denying/allowing them access would actually create confidence, accountability and respect between registered users, Apple Computer, and Apple Support Communities moderators.+

    Nonsense. You are, in fact, trying to advocate/establish a tightly controlled and policed forum which will only allow "worthy" subjects to seek advice. I seem to remember this type of thing in a couple of European countries before the start of WW II.

    Read the Help & Terms of Use on the right of every page. It very clearly spells out any involvement by Apple.

    And, it would help to actually quote any other person's post so we don't have to guess if this is supposed to be a quote from someone else or your own words.
  • deggie Level 8 Level 8 (49,425 points)
    Not that I can fathom what he is concerned about or proposing, but he has quoted the people responding to his threads, he just uses quote marks instead of the quote process at the top of the compose window. I can't gripe, I do the same.
  • babowa Level 7 Level 7 (26,525 points)
    This is one of his posts above:

    Also, managing these "restricted" accounts and denying/allowing them access would add even more work to the hosts here--and they have enough to do.

    managing these "restricted" accounts and denying/allowing them access would actually create confidence, accountability and respect between registered users, Apple Computer, and Apple Support Communities moderators.

    ---------------------------

    I did not do anything so as to show it as it appears above.

    The first paragraph is a quote from Lyssa's post. The second paragraph is his reply. There are no quote marks, no italics, or anything else.
  • deggie Level 8 Level 8 (49,425 points)
    In his responses to Miriam, Dave, Limnos, Eric W., and his first response to Limnos he quoted them in his replies.

    In the one you mention he failed to include the quote marks. He apparently made a mistake and one time forgot them. And you call him out on his one mistake he made and I pointed out that he had been using quote marks except for that one.

    So for the most part he has quoted correctly, and it would have been more proper to point out he did not do so on that one post, although it was fairly easy for me to figure out which part was Lyssa's and which was his.

    So please point out to me where he failed to do so in the other posts which led to confusion in determining which were his words and which were the other posters. Even people who are asking for some not quite recognizable or well articulated change in Apple Discussions are allowed to make one mistake, aren't they?
  • romad Level 3 Level 3 (590 points)
    After reading the posts in this topic, I feel the OP would be better served if he/she started their own repair business and website restricted to the customers he describes as "professional".

    Regarding the "Pro" apps, I believe that the "Pro" should be considered as short for "Prosumer" rather than "Professional". While I personally don't use them, there are a lot of consumers who do for either their own personal satisfaction or as an aide in their business.

    Last, I agree with those who say they wish posters would use proper sentence structure, but I also realize that there are a lot of non-native English users here, so I just try to "translate". From the posts, I suspect that the OP falls into this category as shown by the lack of correct English punctuation and spelling it the posts.
  • babowa Level 7 Level 7 (26,525 points)
    +I feel the OP would be better served if he/she started their own repair business and website restricted to the customers he describes as "professional".+

    I absolutely agree (or, as I said, a job in tech support) - especially after having read the OP's postings in the other threads.

    +I believe that the "Pro" should be considered as short for "Prosumer" rather than "Professional"+

    I also agree with that; actually, that is what I understood them to be when I first checked into them (halfway between consumer and professional). I have both Aperture 3 and Final Cut Express (the "dummy" version of Final Cut?).
  • Limnos Level 8 Level 8 (41,315 points)
    Last, I agree with those who say they wish posters would use proper sentence structure, but I also realize that there are a lot of non-native English users here, so I just try to "translate". From the posts, I suspect that the OP falls into this category as shown by the lack of correct English punctuation and spelling it the posts.

    The vocabulary used and spelling is decidedly as good as many native speakers of English who do post here, barring the occasional error which all of us a liable to make. Unfortunately the lack of upper case letters at the start of sentences, and dearth of punctuation, means the posts appear as indigestible blocks of text:

    this is a false sense of security for pro users who participate here and does not address the issue of the indifference that Apple portrays here specifically with Apple Professional applications to do with Professional users with their discerning credentials or qualification that must change.


    I have to admit, when I see a post structured like this on a forum I often just go to the next one. I have seen many non-native speakers post questions (and I have had a lot of contact with non-native speakers as well as been in a similar situation in my past so I have an understanding of the challenges), but at least they make an attempt at producing a readable post. From my experience it has been the native speakers of English who usually produce the most difficult to read posts here, perhaps because composition these days in taught in the framework of a cellular telephone.
  • audioveritas Level 1 Level 1 (0 points)
    so, from everyones replies it is very obvious that without managing these "restricted" accounts and denying/allowing them access will continue to lower confidence, accountability and respect between registered users, Apple Computer, and Apple Support Communities moderators by the way concern for security here is being discredited all together and shows complete indifference by other users as well as Apple moderators.