Dell Vostro, Dell
See:
https://discussions.apple.com/thread/3057884
I too have experienced the "blame everything but Apple products/software" indoctrination of the Apple phone support techs!
I have a feeling that iTunes automatically switches encryption on and puts as default a previous iTunes store password but as I don't leave mine the same all the time (and don't feel the need to remember historic passwords that I'm not using to secure anything against) I have no clue what it is.
Good luck trying to get useful advice on here relating to the issue, it will go along the lines of...
1) Its your fault for setting it and forgetting the password,
2) We know everything and theres definately no way iTunes would set backups to encrypt without your knowledge and...
3) Theres no fix for this issue, you might be able to save some of your data, but most will be lost (unless you specifically ask for an iTunes redownload exemption/ token then your purchases could be lost too).
Welcome to the world of Apple!
Hello,
you have to put the password of your Account (apple id) Not the password of the device 😉
Regards:
Ahmed Elboushy
Egyption & Proud
Yes.
Funnily enough I've just been watching a programme about product disasters which reminded me of the inability of Apple to take blame for anything. Antennaegate anyone?
i did that but it is saying wrong password.
Me too ive tryed every password ive ever had idk what it could be but i cant loose everything so somebody has to know what to do!!!😕
you know what, you have to put your password of your aaple id not the 4 digits, try it please and tell me.
The Apple ID does not work!
for restoring from backup itunes is asking for password
