5 Replies Latest reply: May 24, 2011 5:49 AM by svogt0511
michealmac Level 1 Level 1 (0 points)
I purchased iLife '11, but I have not been able to get it to install. I keep getting Installation Failure.

iMAC
  • Terence Devlin Level 10 Level 10 (133,190 points)
    Return the disk to the vendor?

    Regards

    TD
  • Keith Barkley Level 5 Level 5 (5,650 points)
    What kind of iMac are you installing it on? Does it meet the iLife requirements?

    http://www.apple.com/ilife/systemrequirements.html

    Most specifically, do you have an intel processor?
  • macteach147 Level 1 Level 1 (0 points)
    I have the same problem.
    I have an Intel Imac 10.6.6, so the computer specs are not the problem.
    I have multiple discs of iLife for a school lab and none of them will work for the install.
    I have repaired permissions
    I have called tech support... they said use original install dvd to reset password and reset ACLS (permissions) ... didn't help.
    I am out of options... iLife installed find on my other 29 mac computers, even my older single intel chip macs
    any other thoughts out there?
  • Old Toad Level 10 Level 10 (125,840 points)
    Boot into Safe Mode and try again to install iLife 11.



  • svogt0511 Level 1 Level 1 (0 points)

    I bought it too.  My computer meets all of the requirements.  The disk is ok, my computer is maybe a year old, and I have over 200 GB on my hard drive available for it.  I have rebooted and tried several times.  It starts the install process  gets to preparing for installation, validating packages, writing files... then it just dies.  "The installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

     

    From the console app, for what it's worth:

     

      5/24/11 8:44:25 AM          Installer[3765]          The Installer encountered an error that caused the installation to fail. Contact   the software manufacturer for assistance.

     

    I find it completely ridiculous that Apple will distribute a disk for software that won't even install.  Poor quality control.