iPad screen ghosting

Question

Level 1

8 points

iPad screen ghosting

Hey, about once a day after I've been in an app (Most commonly Safari and YouTube) and I go back to the home screen there is a faint image of the previous app in the background

For example after being in Safari and going to the home screen the silver bar at the top of the app where the address bar, google bar and back/forward buttons is still there although very faint.

I've restored my iPad (4.2.1) but it still does it.

It doesn't happen very often (about once or twice a day) but when it does I don't like the feeling of having a defect on my iPad

Any way I can fix this?

iPad 16gb WiFi, iOS 4

Posted on Feb 11, 2011 11:27 AM

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Answer 1

TylerJH Author

Level 1

8 points

Feb 12, 2011 10:03 AM in response to TylerJH

Really? Nobody's heard of this before? 😟

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Answer 2

Martin_UK

Level 2

150 points

Feb 12, 2011 11:34 AM in response to TylerJH

Take it back to your local Apple store, there's one in Brighton if you can get there?

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Answer 3

TylerJH Author

Level 1

8 points

Feb 12, 2011 7:50 PM in response to TylerJH

But it doesn't happen extremely often an I'd feel a bit silly not being able to prove it at the store.

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Answer 4

TylerJH Author

Level 1

8 points

Feb 12, 2011 9:22 PM in response to TylerJH

Just so you can see,
Here is the YouTube app with the list of related videos : http://i775.photobucket.com/albums/yy38/MeesterTyler/IMG_0006.jpg

After choosing one, as the video loads it looks like this :
http://i775.photobucket.com/albums/yy38/MeesterTyler/IMG_0007.jpg

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Answer 5

Martin_UK

Level 2

150 points

Feb 13, 2011 1:33 AM in response to TylerJH

Then don't take it back and learn to deal with it.

Seriously, the iPad isn't a user fixable device so you have two options, take it take it back and explain the issue, showing the Apple store staff the images you have or don't take it back and accept it'll happen from time to time.

Given the price of an iPad I'd have been straight back to Apple asking for a replacement.

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Answer 6

TylerJH Author

Level 1

8 points

Feb 13, 2011 3:34 AM in response to TylerJH

Ok, I'll try and take it in the week.
Would apple still repair it if I didn't buy it from their store?

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Answer 7

Feb 13, 2011 3:41 AM in response to TylerJH

If you bought it from Apple, then yes they will accept it.

If you bought it from PC World, then no they won't.

I hope this helps. 🙂

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Answer 8

TylerJH Author

Level 1

8 points

Feb 13, 2011 3:52 AM in response to TylerJH

Ahh man. Then why does it still say I am covered until October on the serial checker?

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Answer 9

Feb 13, 2011 3:57 AM in response to TylerJH

Tyler, where did you purchase your iPad from??

I'm getting one soon too. 🙂

Not sure if I can wait for the new one or not :P

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Answer 10

TylerJH Author

Level 1

8 points

Feb 13, 2011 4:03 AM in response to TylerJH

Currys 🙂

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Answer 11

Feb 13, 2011 4:06 AM in response to TylerJH

Then you need to take it back to Curry's as your 'contract' is with them, and their responsibility to 'look into it'

Don't let them fob you off by saying "It's and iPad, you need to take it to Apple"

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Answer 12

TylerJH Author

Level 1

8 points

Feb 13, 2011 4:13 AM in response to TylerJH

On the Currys website it said they only cover faulty items within 21 days of purchase.
I bought mine in December.

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Answer 13

Feb 13, 2011 4:18 AM in response to TylerJH

If you purchased it brand new, then they have to honour a 12 month warranty with it.

Doesn't matter what their website says, take it back and demand they look into it.

Once they do, you may be without your iPad for a while.

And while we're on the subject of repairs, they have to return it to you within a 'reasonable' time, even if a timescale hasn't been discussed or mentioned.

Take the FULL name of the advisor who serves you, and make details rotes of what they say and tell you, AND what you have asked of them.

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Answer 14

Martin_UK

Level 2

150 points

Feb 13, 2011 4:28 AM in response to TylerJH

While Dive junkie is right that your contract is with Curry's you can take it back to Apple if you like, I'd suggest doing so as their staff are likely to be a lot less helpful than those at Curry's.

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Answer 15

TylerJH Author

Level 1

8 points

Feb 13, 2011 4:38 AM in response to TylerJH

I think I'll prefer taking it to the Apple Store.
Also I've lost my receipt, would a credit card statement be enough for proof of purchase?

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