dumas888
Level 1 (0 points)

Q: Can't delete BBLaunchAgent.app process

I uninstalled the BlackBerry Desktop Manager but I still get a BBLaunchAgent.app process working (0.3% of CPU). I force quit it but then it appears again.

How do I get rid of this problem?

Macbook 13-inch aluminum (2.0 GHz, 2 GB), Mac OS X (10.5.8)

Posted on Feb 12, 2011 11:31 AM

by jsd2,Solvedanswer
jsd2 jsd2
Level 5 (6,210 points)
A:
Again, it's always best to use a company's own uninstaller. I'm not sure exactly what you are running, but I just found this Blackberry support page:
[Installing and removing BlackBerry Desktop Software on a Mac computer|http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&exte rnalId=KB18771].
And this Blackberry forum thread:
[How do you Remove Desktop Manager|http://supportforums.blackberry.com/t5/BlackBerry-for-Mac/How-do-you-Re move-Desktop-Manager/m-p/564538]
You could also contact their Tech support directly.

With regard to moving 3rd-party Launch Agents and Launch Daemons to the Trash yourself and then immediately restarting, I'm not sure what you mean by "is it secure ?" In general it is safe to do this, but I don't myself have a BlackBerry and haven't tried it here. The Uninstall script in the second link above lists a number of other components that should get uninstalled as well, though they probably would not be active without the Launch Agent and Launch Daemon. You should always have a current backup of your entire system on an external drive anyway, as a matter of routine. If you don't have one, I would do this first.

Posted on Feb 13, 2011 1:28 AM

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dumas888

Q: Can't delete BBLaunchAgent.app process

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  • by coenvanwyk,

    coenvanwyk coenvanwyk Jun 23, 2014 7:18 AM in response to andyBall_uk
    Level 1 (4 points)
    Mac OS X
    Jun 23, 2014 7:18 AM in response to andyBall_uk

    It does not seem to be in my Library folder, at least not under Launchagents subfolder. Finder cannot find the file, and the search function (Magnifier at top right) also does not find it. But there it is in the Activity monitor, using between .1 and 3% of the CPU. What now?

  • by andyBall_uk,

    andyBall_uk andyBall_uk Jun 23, 2014 7:25 AM in response to coenvanwyk
    Level 7 (20,495 points)
    Jun 23, 2014 7:25 AM in response to coenvanwyk

    You may be looking within your user Home folder.

    Use FindAnyFile, or copy the text below (including the initial /) & pasting it into Finder - Go menu - Go to Folder... then clicking the Go button.

     

    /Library/LaunchAgents

     

    Removing the plist mentioned & restarting will stop that process, although the actual files won't be affected. You can see where they are using FaF, or by selecting the process in Activity Monitor, double-clciking it & choosing 'Show Open Files & Ports.

  • by coenvanwyk,

    coenvanwyk coenvanwyk Jun 23, 2014 7:58 AM in response to andyBall_uk
    Level 1 (4 points)
    Mac OS X
    Jun 23, 2014 7:58 AM in response to andyBall_uk

    It's gone!! I found it with the Activity Monitor, the BBDaemon was also lurking in there, and I deleted that, but the BBLaunchAgent would not be deleted. So I then used Finder, deleted the plist thing, and restarted. It is not on the Activity Monitor any more, and I will now go hunt it down in its lair and kill it.

     

    Thanks for your help,

     

    Coen

  • by andyBall_uk,

    andyBall_uk andyBall_uk Jun 23, 2014 8:01 AM in response to coenvanwyk
    Level 7 (20,495 points)
    Jun 23, 2014 8:01 AM in response to coenvanwyk

    It's a pleasure; you might check the longer list to see if the uninstall process missed anything else.

  • by Yakkuza,

    Yakkuza Yakkuza Sep 27, 2014 10:47 PM in response to dumas888
    Level 1 (0 points)
    Sep 27, 2014 10:47 PM in response to dumas888

    None of those links work.  Who cares about Blackberry anymore.

    Follow the instructions given by jsd2.  They worked for me.

     

    jsd2     Feb 12, 2011 11:54 AM 
      Re: Can't delete BBLaunchAgent.app process  in response to dumas888          

      

    If you didn't use its own uninstaller, you should do so.
    If you've already done this, then:

     

    Look in this location:
    HD>Library>LaunchAgents
    for this file or something similar:
    com.rim.BBLaunchAgent.plist

     

    and look in this location:
    HD>Library>LaunchDaemons
    for this file or something similar:
    com.rim.BBDaemon.plist

     

    If you find either or both of them, trash them and restart.

  • by i-SOS,

    i-SOS i-SOS Jan 9, 2016 2:02 PM in response to coenvanwyk
    Level 1 (0 points)
    Jan 9, 2016 2:02 PM in response to coenvanwyk

    How to remove BBLaunchAgent via Terminal.

     

    1. Launch Terminal: Apple menu Go > Utilities > Terminal.app

    2. Type command line: launchctl list then hit the enter key. This will show a long list of launch Agents.

    3. Look for a file name called: com.rim.BBLaunchAgent and copy the name.

    4. Relaunch Terminal with a clear to start screen. Type this command: launchctl remove then paste com.rim.BBLaunchAgent and hit the enter key. Band, this rogue BBLaunchAgent is gone!

     

    It works for me

    and got the idea from here http://osxdaily.com/2011/03/08/remove-an-agent-from-launchd/

  • by Mike.LeBlanc,

    Mike.LeBlanc Mike.LeBlanc Aug 5, 2016 5:37 PM in response to jsd2
    Level 1 (4 points)
    Aug 5, 2016 5:37 PM in response to jsd2

    The deletion of thse *.plist files stopped the pop up from occurring. I looked long and hard to stop the pop up.

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