13 Replies Latest reply: Apr 10, 2012 12:54 AM by ilivestrong
Trevsta Level 1 (0 points)
My Apps store and iTunes icons have disappeared, how do I get them back?

Iphone4, iOS 4
  • wjosten Level 10 (94,210 points)
    Are they restricted? Settings>General>Restrictions(are yours on?)>iTunes & Installing Apps>Off? If you don't have restrictions on, do this: Settings>General>Reset>Reset Home Screen Layout...see if you see them now.
  • sherrysmith99 Level 1 (0 points)
    my "settings" icon disappeared today, how to I restore it?
  • wjosten Level 10 (94,210 points)
    Try resetting your phone:

    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off, should it appear).
  • GeekBoy.from.Illinois Level 4 (2,805 points)
    The icons you mention are all iPhone "stock apps" which means the icons can't be deleted. Perhaps you accidentally moved them into a folder, or onto another screen?

    You should still be able to find them using the "search" feature. Hi the "home" button to exit any app you may be running. Hit it again to return to the first page of apps if you are not already there. Now hit it one more time (or swipe left) to take you to the search screen. Now in the bar at the top, you can type "settings" and you should find your settings app listed near the top. Hit the icon there to launch the settings app.
  • sherrysmith99 Level 1 (0 points)
    The apple logo appeared and then after a few seconds the phone came back up but the settings icon did not reappear
  • sherrysmith99 Level 1 (0 points)
    Yes, thank you! I found it, but now how do I get it to appear on my home page as an icon?
  • GeekBoy.from.Illinois Level 4 (2,805 points)
    Well, if you found it in a folder, then you just hold a finger on the icon until is starts to "wiggle" then you can drag it from the folder back to the finder page, then you can drag it from page to page until you get it on the page you want.

    If you found it using the search, it is a little more difficult, as you need to locate teh icon to move it around. I would suggest connecting the iPhone to your computer and use iTunes to search the apps pages & folders on each page until you find it, then move it to where you want it there. After doing that, if you "apply" the settings, it should sync the icon setup back to your iPhone for you.
  • sherrysmith99 Level 1 (0 points)
    I located it in a folder ( I have no idea how I put it in a folder) but from there I was able to put it back to the home page. thanks so much for your help!
  • Kevin Dev Level 1 (15 points)
    Have you been playing around with Settings/General/Restrictions? If Restrictions are enabled the Apps or functions listed need to be turned "On" to show up in the touch's displays. If they are "Off" they will be removed from the menus.
  • Trevsta Level 1 (0 points)
    Thanks, you was correct.
  • jodifromtiny Level 1 (0 points)

    Yay! thank you I was freaking out...new phone still learning!

  • phxdame Level 1 (0 points)

    I have an iPhone 4S and my Contacts icon is missing.  It is not in a folder.  I can pull contacts up through the Phone icon and I can find it when I use the 'search' feature.  There are no active restrictions.  I've reset the phone using the sleep/wake and home buttons.  I've done Settings/General/Reset/Reset Home Screen Layout, too.  Alas, still no Contacts icon.  Suggestions?

  • ilivestrong Level 1 (0 points)

    THANK YOU!! This worked. Seems so simple, but without your tip, I would have had to endure another 30+ min call to my wireless provider tech support team.. I'd rather take a cold shower ! ;) Thanks again