4 Replies Latest reply: Feb 15, 2011 10:21 AM by JPD61386
Skip S. Level 1 Level 1 (0 points)
On my new Verizon iPhone, if I miss a call from a caller who is not in my contacts, there is no caller ID number displayed in the log; "Unknown Caller" is all that is displayed. My previous Verizon phones showed the originating number, so I expect the iPhone should also. Is there a setting that I can make?

Thanks for any advice.

Dual 867 MHz PowerePC G4, Mac OS X (10.4.9)
  • wjosten Level 10 Level 10 (93,720 points)
    Is there a setting that I can make?


    There is no setting on an iPhone for this as caller ID is a carrier feature. Have you tried contacting Verizon?
  • sn4p2k Level 4 Level 4 (1,215 points)
    to be honest these are the solutions that may or may not work..

    first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

    if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..
  • Joe5150 Level 2 Level 2 (335 points)
    sn4p2k wrote:
    to be honest these are the solutions that may or may not work..

    first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

    if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..


    Did you even read the OP's question? Its probably just a random carrier issue, these things happen once in awhile. If it continues to happen and it bothers you that much call Verizon.
  • JPD61386 Level 1 Level 1 (125 points)
    Unknown caller usually means that the caller is not in the Verizon calling area. I get that on my iPhone and I sometimes get it on my home phone, and if I dial *69 to see where the call was from, it tells me that the call was out of the calling area, and it can't be looked up.