Unknown caller, no ID

Question

Level 1

14 points

Unknown caller, no ID

On my new Verizon iPhone, if I miss a call from a caller who is not in my contacts, there is no caller ID number displayed in the log; "Unknown Caller" is all that is displayed. My previous Verizon phones showed the originating number, so I expect the iPhone should also. Is there a setting that I can make?

Thanks for any advice.

Dual 867 MHz PowerePC G4, Mac OS X (10.4.9)

Posted on Feb 13, 2011 6:35 AM

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Answer 1

wjosten

Level 10

95,321 points

Feb 13, 2011 6:37 AM in response to Skip S.

Is there a setting that I can make?

There is no setting on an iPhone for this as caller ID is a carrier feature. Have you tried contacting Verizon?

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Answer 2

sn4p2k

Level 4

1,228 points

Feb 13, 2011 10:43 AM in response to Skip S.

to be honest these are the solutions that may or may not work..

first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..

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Answer 3

Joe5150

Level 2

339 points

Feb 13, 2011 1:49 PM in response to sn4p2k

sn4p2k wrote:
to be honest these are the solutions that may or may not work..

first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo

if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..

Did you even read the OP's question? Its probably just a random carrier issue, these things happen once in awhile. If it continues to happen and it bothers you that much call Verizon.

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Answer 4

JPD61386

Level 1

125 points

Feb 15, 2011 10:21 AM in response to Skip S.

Unknown caller usually means that the caller is not in the Verizon calling area. I get that on my iPhone and I sometimes get it on my home phone, and if I dial *69 to see where the call was from, it tells me that the call was out of the calling area, and it can't be looked up.

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