KaeSun
Level 1 (2 points)

Q: Diagnostics Test: Please plug FW?

Ok, so I had been having some problems with my iPod in that when I tried to connect it to my computer, iTunes would freeze, "My Computer" wouldn't see it, etc. So one of the things I tried to do to solve this problem was see if there was something wrong with the iPod itself. I currently have the 80GB silver iPod classic. I reset the iPod using the menu and action buttons, and then put it into diagnostic boot with << and action button. I first selected the auto test, passed the quickscan, passed the keypad test, passed the wheel test, then the hold switch test comes on. I turn the hold switch on, then off, and test detects it with the 0 and 1, then hit menu to continue. Then the HP detect test, I plugged in the headphones until it said 1, and then uplugged them. Pretty much, all you do to go through these tests is do what it says so that it can read that the function is there, and then read that you removed that function, such as the HP (headphones). However, now I get to the Accessorize test. Plug in the USB cord to a power source (computer or wall outlet works) and USB_DETECT=1, and then to 0. But then it asks me to please plug FW. Which I'm assuming is FireWire. But isn't that usually used for older models? I don't have and never have had a FireWire cable for this iPod. How to pass this test? All other forums I've looked up concerning this message, most people were not trying to do the diagnostics test and had no clue what it was and what to do with it. Am I supposed to go buy a FireWire adaptor just to do this diagnostics?

Studio 1500, Windows Vista

Posted on Feb 13, 2011 8:15 PM

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KaeSun

Q: Diagnostics Test: Please plug FW?

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  • by turingtest2,

    turingtest2 turingtest2 Jan 17, 2014 12:43 PM in response to suts22
    Level 10 (88,148 points)
    Apple TV
    Jan 17, 2014 12:43 PM in response to suts22

    Sorry it isn't better news.

     

    tt2

  • by Dustin120,

    Dustin120 Dustin120 Apr 24, 2014 12:30 AM in response to KaeSun
    Level 1 (0 points)
    Apr 24, 2014 12:30 AM in response to KaeSun

    ive been trying to figure my ipod classic out for a good while now so some help woud be awesome. i have a 120gb and when i hook it up it'll see my ipod and upload music to it but itll stop after a few songs. ive restored it and formatted it. here is my SMART data
    retracts:51
    reallocs:6992
    pending sectors:32
    poweron hours:1936
    start/stops:40379
    temp: current 34c
    temp: min 68c

    temp: max 254c
    any help at all from tts would be amazing . if any possilbe repairs can be done please let me know. would love to still use my ipod or give it to my son as a birthday gift. please any help will do thank you so much

  • by Dustin120,

    Dustin120 Dustin120 Apr 24, 2014 12:31 AM in response to turingtest2
    Level 1 (0 points)
    Apr 24, 2014 12:31 AM in response to turingtest2

    ive been trying to figure my ipod classic out for a good while now so some help woud be awesome. i have a 120gb and when i hook it up it'll see my ipod and upload music to it but itll stop after a few songs. ive restored it and formatted it. here is my SMART data
    retracts:51
    reallocs:6992
    pending sectors:32
    poweron hours:1936
    start/stops:40379
    temp: current 34c
    temp: min 68c

    temp: max 254c
    any help at all from tts would be amazing . if any possilbe repairs can be done please let me know. would love to still use my ipod or give it to my son as a birthday gift. please any help will do thank you so much

  • by turingtest2,

    turingtest2 turingtest2 Apr 24, 2014 2:04 AM in response to Dustin120
    Level 10 (88,148 points)
    Apple TV
    Apr 24, 2014 2:04 AM in response to Dustin120

    I'm afraid that looks pretty shot to me.

     

    You may be able to get the hard drive replaced.

     

    tt2

  • by Dustin120,

    Dustin120 Dustin120 Apr 28, 2014 4:59 PM in response to turingtest2
    Level 1 (0 points)
    Apr 28, 2014 4:59 PM in response to turingtest2

    i was afraid so but thank you for the help. i did find  hard drive to repalce it.. im sure its not that hard. this ipod has been to war with me and back. so i hold this thing close to me. again thank you for the help. now i know what to do and how to repair it.. keep helping people

  • by turingtest2,

    turingtest2 turingtest2 Apr 28, 2014 6:32 PM in response to Dustin120
    Level 10 (88,148 points)
    Apple TV
    Apr 28, 2014 6:32 PM in response to Dustin120

    Best of luck... I did a headphone jack and hold switch assembly the other day. The tricky bit is getting the case open but there are some good guides at ifixit.com...

     

    tt2

  • by aidanfromfrostburg,

    aidanfromfrostburg aidanfromfrostburg May 1, 2014 6:23 PM in response to turingtest2
    Level 1 (0 points)
    May 1, 2014 6:23 PM in response to turingtest2

    tt2,

     

    Here is my data. Could you let me know if there is something wrong from these diagnostics? I just got my ipod classic about 6 months ago, and it is randomly removing all music and other media. Itunes says the ipod is corrupted.

     

    Retracts: 2

    Reallocs: 2008

    Pending Sectors: 0

    powerOn Hours: 85

    Start/Stops: 7743

    Temp: Current 31c

    Temp: Min 2c

    Temp: Max 53

  • by turingtest2,

    turingtest2 turingtest2 May 2, 2014 3:24 AM in response to aidanfromfrostburg
    Level 10 (88,148 points)
    Apple TV
    May 2, 2014 3:24 AM in response to aidanfromfrostburg

    The max temp isn't supposed to get above 50. If this unit is still in warranty, and you haven't mistreated it, then I'd contact Apple to see if they will replace it for you. Failing that try the the DFU restore method shown in Corrupt iPod classic and see if that stabilizes things at all

     

    tt2

  • by in-visiblelight,

    in-visiblelight in-visiblelight Jul 2, 2014 5:51 PM in response to turingtest2
    Level 1 (0 points)
    Jul 2, 2014 5:51 PM in response to turingtest2

    Hi, I've just been having problems with my ipod classic. it freezes itunes but otherwise works perfectly. I did some googling and found this forum.. I ran the test and my results are

    Retracts- 6

    Reallocs- 0

    Pending Sectors- 8

    Poweron Hours- 3390

    Start/Stops- 27114

    Temp- Current 29c

    Temp- Min 11c

    Temp- Max 56c

    Are you able to let me know if something is up with these diagnostics? Much appreciated

    Thanks

  • by turingtest2,

    turingtest2 turingtest2 Jul 5, 2014 3:52 AM in response to in-visiblelight
    Level 10 (88,148 points)
    Apple TV
    Jul 5, 2014 3:52 AM in response to in-visiblelight

    See Corrupt iPod classic. 8 pending sectors isn't really too bad, but if they hold a directory or part of the iPod's database then you're in trouble. The DFU restore method should let you clear those out into reallocated sectors. Note your device is not supposed to get above 50c. Excess heat is bad for the components.


    tt2

  • by Ellisimo98,

    Ellisimo98 Ellisimo98 Jul 6, 2014 6:04 AM in response to turingtest2
    Level 1 (0 points)
    Jul 6, 2014 6:04 AM in response to turingtest2

    Hello TT2

    I have read the posts above and have my own problem yet I'm not sure what it means.

    I have tried running diagnostics on my iPod and it isn't clear what the problem is from this.  Whenever I try and sync iTunes to iPod it shall sync fine until a certain point usually 750 songs into the sync then a notification shall come up saying that iTunes could not fully sync iTunes.  I have gone through the diagnostics and went Sysccfg and it came up as

    q22250129zu

    404a7d0

    82024372

    130200

    sb

    2.0.4

    ce0416p05326

    mc297

    i also ran the diagnostic on the hard rive and unlike others my hard rive come up with information so i assume it is working

    please help!!

  • by Ellisimo98,

    Ellisimo98 Ellisimo98 Jul 6, 2014 6:07 AM in response to turingtest2
    Level 1 (0 points)
    Jul 6, 2014 6:07 AM in response to turingtest2

    my other results were

    retracts:28

    reallocs:15912

    pending sectors : 464

    power hours : 101

    Start Stops: 31055

    temp current 30

    min temp 0 max temp 48

  • by turingtest2,

    turingtest2 turingtest2 Jul 6, 2014 6:14 AM in response to Ellisimo98
    Level 10 (88,148 points)
    Apple TV
    Jul 6, 2014 6:14 AM in response to Ellisimo98

    That high realloc count, along with the pending, pretty much nails it. The drive is toast.

     

    tt2

  • by Ellisimo98,

    Ellisimo98 Ellisimo98 Jul 6, 2014 6:25 AM in response to turingtest2
    Level 1 (0 points)
    Jul 6, 2014 6:25 AM in response to turingtest2

    what is the best way to repair or replace it

  • by turingtest2,

    turingtest2 turingtest2 Jul 6, 2014 6:42 AM in response to Ellisimo98
    Level 10 (88,148 points)
    Apple TV
    Jul 6, 2014 6:42 AM in response to Ellisimo98

    You can buy replacement drives and fit yourself or there are firms who will replace it as a service. Google "replace iPod classic hard drive" to get started.

     

    tt2

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