14 Replies Latest reply: Feb 24, 2011 5:18 PM by mpmikew
rmx77 Level 1 Level 1 (0 points)
i have an older ipod touch second gen 8gb and all of a sudden it just dropped all signals of any wireless near by and even my router while i was in my bed room. when i get near the router i get a signal from the router and one other wireless router. when i move away from the router the signal gets very very weak and then drops out and doesnt show any wireless signals at all. it wont let me connect to the wireless router manually either. i even did a restore on the ipod. what could have caused this and is it able to be fixed

ipod touch 2nd gen 8gb, iOS 4
  • lllaass Level 10 Level 10 (163,105 points)
    Have you tried a restore to factory defaults/new iPod? Does it work all right with a different router? Have you powered off and then back on your router? Does you router have the latest firmware?
  • rmx77 Level 1 Level 1 (0 points)
    i have done the restore and i have reset the router and everything. i can get it to connect to the router when its very very close but when i move away from it it gets a weak signal and then totally drops the signal. it will receive one other signal in the same vacinity of the router but when i move away i just have the very weak signal the ipod picks up and then when in my bed room it becomes so weak it drops the signal totally and then wont connect to anything. it doesnt see anything and wont allow even manual connecting cause it says the connection is unavailable the ipod touch is about 3 years old now and everything else works except the wireless issue. maybe there is a way to have it fixed or maybe i have to replace the thing totally since its not worth much since its older and doesnt do to well with ios4
  • lllaass Level 10 Level 10 (163,105 points)
    Do other devices connect OK to your router? Does the iPod experience the same behavior with a know, good router like at Starbucks? Maybe you have a lot of interference around you router.
  • rmx77 Level 1 Level 1 (0 points)
    its the same thing with all routers no matter which it is. all the other computers that use wireless get signals from all routers that are around locked and unlocked. i found on another posting that someone had sorta the same problem and they said it could have been a static charge that screwed with the wireless chip. all was ok before yesterday cause it had no issues to ever speak of other then the slower processor and the less ram that would cause certain programs to crash but that wasnt so bad. would it ever be possible to replace the chip or anything or would it be better to just try to get a new one
  • ScorchinScooter Level 1 Level 1 (115 points)
    Does it actually disconnect from the wifi? Or do the bars just fluctuate and appear to be not connected? I have the same iPod you do and with iOS 4.2.1. The stupid little wifi indicator fluctuates like a yo-yo but I have not been disconnected from my router. I am just wondering if yours is doing like mine is or if you actually lose wifi?

    Have you tried resetting network on the iPod itself? That is under settings---->general---->reset----->reset network settings.

    If you do this and have a password for your wifi you will need to enter again to get back onto your network. Hope this helps.
  • rmx77 Level 1 Level 1 (0 points)
    it totally dropps the signal and the wireless symbol is totally gone and then wont receive any wireless signals around me when my computer gets everything thats near me including my router and thats when i am in my bed room. in the dining room i get my router and one other signal. i have had this for bout 3 years and mostly have used it with wireless when at home but when out anywhere i keep the wireless off to save battery so i am able to listen to music on it but now all its really good for is movies and music since some or most programs depend on wireless to even work. most of the programs i have used on the ipod touch are wireless dependent like messaging programs and a few games and other programs that use a net database. would u think it would be time for a new ipod touch or is it able to be repaired
  • JimHdk Level 7 Level 7 (28,100 points)
    Repair probably isn't cost effective. I'd say it's time for a new iPod Touch.
  • rmx77 Level 1 Level 1 (0 points)
    u might be right. its an older ipod and not many people would even want to bother with the old ones considering they arnt as fast and dont have as much ram and cant do multitasking like the new ones can. also they dont have a camera at all anywhere on it. i guess it has had a good run. maybe somewhere i could have found a refurbished one but oh well its gotten lots of use
  • luvlabs Level 4 Level 4 (3,610 points)
    The one thing I didn't see in here was a recommendation to reboot the router. Unplug the power to that thing and see if you still have the problem with your touch once it reboots.
  • lllaass Level 10 Level 10 (163,105 points)
    You did not look close enough. My first reply included:
    "Have you powered off and then back on your router?"

    luvlabs wrote:
    The one thing I didn't see in here was a recommendation to reboot the router. Unplug the power to that thing and see if you still have the problem with your touch once it reboots.
  • HungryMan Level 1 Level 1 (0 points)
    Kayso, i try and get my WiFi working but i cant seleted my WiFi, its like grayed out and says no WiFi. But i tried it over at my friends and his ipod was working fine. maybe i have to set it up somehow cuz i just restored it. help anyone?
  • luvlabs Level 4 Level 4 (3,610 points)
    Oops - old man speed reading is not what it used to be.
  • mpmikew Level 1 Level 1 (0 points)
    Yeah, my ipod 8GB just quit receiving internet also. All wireless data seems to be correct. Maybe Apple decided not to play with ATT.
  • mpmikew Level 1 Level 1 (0 points)
    Apple helped me solve the problem by having me reset the iPod's "internet setting" and the modem/router (AT&T U-Verse). Wireless was working fine in my house, so I hadn't believed I needed to reset the modem/router.
    Thanks, APPLE.