Previous 1 2 3 4 5 6 Next 83 Replies Latest reply: Feb 24, 2015 9:16 AM by gail from maine Go to original post
  • paulo soares123 Level 1 Level 1 (0 points)

    Hello I am new here, I bought an iphone 4 ios 7.0.4 unlocked to all networks, but not the person deleted the account of epp Store

    I made an account, but when I want to update some of the e-mail of the person asking for your password, I wonder how I can remove the account after that person for me to use my account with my data appears? because I did not restore it because I'm afraid of it getting locked without can not help me how can I delete this account and not my with my data without me realizing it?

    please help me to give me this information?

     

    so I can do without that reset my iphone but with this FICOM of mendo he stay locked in itunes screen so wanted to delete all accounts clar account of that person that I have on my phone waiting for an urgent response. sheltered!

  • paulo soares123 Level 1 Level 1 (0 points)

    Hello I am new here, I bought an iphone 4 ios 7.0.4 unlocked to all networks, but not the person deleted the account of epp Store

    I made an account, but when I want to update some of the e-mail of the person asking for your password, I wonder how I can remove the account after that person for me to use my account with my data appears? because I did not restore it because I'm afraid of it getting locked without can not help me how can I delete this account and not my with my data without me realizing it?

    please help me to give me this information?

     

    so I can do without that reset my iphone but with this FICOM of mendo he stay locked in itunes screen so wanted to delete all accounts clar account of that person that I have on my phone waiting for an urgent response. sheltered!

  • gail from maine Level 6 Level 6 (15,350 points)

    Hi paulo,

     

    Sorry but not sure I understand what you have written. It sounds like you are saying that the previous owner's information is still on the device? Is iCloud signed on with the previous owner's info? If so, then you must either contact the previous owner and have them delete the device from their Apple account, or if you cannot do that, then you will need to return it to the seller:

     

    http://support.apple.com/kb/TS4515?viewlocale=en_US

     

    If the previous owner is still logged onto iCloud with Find My iPhone turned on, then there is no way for you to activate the device.

     

    Sorry,

     

    GB

  • Jimmy-the-Greek Level 1 Level 1 (0 points)

    I have a similar issue.  When I go to Settings > Store my Apple id is listed.  I have even tried signing out and signing back in with my Apple id and password.  Yet when I try to Update my apps in the App Store my wife's Apple ID appears and asked for her password  I connected to iTunes on my computer, logged in with my Apple id and password, then connected my iPhone to the computer and did a synch, and the 'Sign in to iTunes Store' window pops up and it still asks for the password of my wife's Apple id.  Very frustrating.  How do I get it to use my Apple id so that I can update my apps?  It was working yesterday, I did the iOS 7.1 upgrade today  and now it doesn't work

  • Chris CA Level 9 Level 9 (77,400 points)

    Jimmy-the-Greek wrote:

     

    I have a similar issue.  When I go to Settings > Store my Apple id is listed.  I have even tried signing out and signing back in with my Apple id and password.  Yet when I try to Update my apps in the App Store my wife's Apple ID appears and asked for her password 

    Because one/some of the apps are purchased with her account.

    You will need to delete those apps or enter her password to update them.

  • meryl finch Level 1 Level 1 (0 points)

    Thank goodness I spotted this. We have done exactly the same thing. We have given my old iphone to my father in law but it is still using my account and so I am getting his new contacts and photos and he is getting mine. It's been driving me mad! I shall try this solution when we next see him. Thanks

  • Chris CA Level 9 Level 9 (77,400 points)

    meryl finch wrote:

     

    Thank goodness I spotted this. We have done exactly the same thing. We have given my old iphone to my father in law but it is still using my account and so I am getting his new contacts and photos and he is getting mine. It's been driving me mad! I shall try this solution when we next see him. Thanks

    Do this instead. ..

    -> What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • gail from maine Level 6 Level 6 (15,350 points)

    Be sure you sign out of all apps where your Apple ID is signed in - especially iCloud:

     

    Messages

    FaceTime

    iTunes & App Store

     

    Here is a link explaining what you should do when you sell or give away your phone:

     

    Prepare your device to sell or give away

     

    Cheers,

     

    GB

  • gail from maine Level 6 Level 6 (15,350 points)

    Hahaha - we are on the same wavelength!!!

     

    GB

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