Where's a magician when you really need one?

Yes, yes, yes that's exactly the problem!

Except I don't have a "search" hot-button showing up, so my only choice is to hit "return."

I'd re-install Sherlock if I thought it would help, but can't find it anywhere on the Apple site to download.

Any other suggestions?

Problem accurately described in previous reponse, but issue not solved.

Um, thanks... sort of...

Pulled the new installs as you suggested, but now the Sherlock icon has been replaced by an Application icon, and Sherlock won't launch. At all.

Yikes.

Addendum:

The first search result for "Sherlock.app" turned out to be from the Additional Languages pkg (Japanese).

English does not exist as a pkg; all search reults contain Sherlock in the Additional Languages pkg.

And yes, this is a retail-purchased CD Install set of 3 disks for 10.3

None of the three disks respond favourably to a search for Sherlock, except as noted above. Am I missing something basic here? It's gotta be in there somewhere, right? I'm assuming Pacifist doesn't erase pkg files.

Oy.

Once more into the breech...

Okay, everything reloaded from original install CD... thanks to Charles Srstka at Pacifist.

Sherlock launches, shows all channels, but can't search (hitting return key produces nothing; magnifying glass icon does not show) any of them.

Suggestions, anyone..? Aside from going out and buying a copy of TechTool?

... it sounds like your first search result
(under Japanese.mpkg) was my second search result.

Yup, that's correct.

However, in your last post, it sounds like you think
you loaded the proper stuff.

I sent a mail to Charles at Pacifist; he suggested a couple clicks that got me to your first search result (English).

But to make sure, let me ask: Did you restore the
Sherlock.app that was nested under "Contents of
Essentials.pkg)?

Yes, that was the second solution.

Also, let me ask you about your re-install of 10.3.9.
I am wondering if you have some underlying problem
that was not totally cured by the re-install.
hat problems were you having prior to the
re-install?

Horrible problems with Safari; crashing, freezing, hanging after launching, etc. Plus I had used Norton before finding out it doesn't work so well on Panther. The re-install fixed all of that, plus I had gone through the Discussions and determined that the previous vesion of Safari (1.2) seemed to perform better than 1.3 when running 10.3.9

There was no issue with Sherlock at that time.

Could that be the problem here? Running Safari 1.2 instead of 1.3?

By re-install, do you mean that you did an Archive
and Install from your Panther Install CD and then
used Software Update to bring your system up to
10.3.9?

It was a clean install. I could not do an Archive; the machine was using 10.3.9 (updated form the Apple site with several downloads) and so would not allow using the original CD Install set of 10.3 to Archive.

In other words, how much of your system did you re-install?

Everything. From the beginning.

Everything else works without trouble, inclusive of web connection; trashing and re-loading Sherlock via Pacifist has not solved the issue. Setting up a new User Account makes no difference. I spent some time with my ISP to check for router failures or firewalls on their end, but everything is fine there as well.

Very odd, this.

Thanks for the response though. If you have any ideas, please don't be shy.

G4 Titanium Mac OS X (10.3.9)

G4 Titanium Mac OS X (10.3.9)

That is a very nice and complete report of your problems and observations.

Thanks, I'm becoming very intimate with them. ;P

... related to having an older
version of Safari on their machines. I am wondering
if something similar could be causing you trouble.

Hard to say.
All I know is that running Safari 1.3 started off fine, then became progressively worse each time I used it. After the Re-install, I loaded 1.2 and it's been working very well... so I'm cautious about updating it.

...start the Console app and make sure
that the console log file is the one that opens on
your screen. Then, start Sherlock and do one of the
things that does not work. When a failure occurs,
something might be written to that log.

Nothing written in the first log that appears. However, in the Library log, there is this:

CurrentSet updated to 0 (Automatic)
2005-12-19 22:45:34.526 Internet Connect[301] Error: Unable to create connection ref for service id 1
2005-12-19 23:04:27.473 Sherlock[575] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-19 23:04:29.757 Sherlock[575] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 00:31:55.011 Sherlock[604] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil val

And about 70 or so instances of this:

Incorrect start/end range ordering; fixing.
Range {0x0a4c, 0x0a4c} doesn't map to a codespace range.

Also an additional 70 or so instances of:

Can't create CMap Adobe-Identity-UCS2

And finally:

Range {0x2c, 0x2c} doesn't map to a codespace range.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
Can't create CMap HANBIT-ForPDF-UCS2.
z_alloc: 0 bytes in use out of 21392764 bytes overall; max 6442508.
2005-12-20 16:55:48.944 Sherlock[474] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 16:55:48.955 Sherlock[474] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:06:40.770 Sherlock[478] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:06:46.866 Sherlock[478] * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value
2005-12-20 17:32:26.752 Internet Connect[331] Error: Unable to create connection ref for service id 1


I have no inkling as to what any of that actually means.

To do this, I would
need to have the output of your softwareupdate log
file, from the time that you re-installed 10.3.0 to
the present (I am assuming that you have used
Software Update. )

No.
After loading 10.3 from the retail kit for the first time, I dowloaded the updates manually from the Apple site (sorry, not very efficient, but I'm fairly new to Panther and didn't know about Software Update).

I don't know if here was an issue with Sherlock at that point because I didn't launch it.

After all upgrades were installed, I backed up the downloaded updates onto CD so I would have them in case of emergency. After the Re-install, the updates from 10.3 to 10.3.9 were enabled from the CD. Sherlock is the only app that is not working.

I will see if I can learn anything.

I'm very appreciative of the time you're spending on this.

BTW, I bought and thoroughly ran TechTool 4.1.1 according to the manufacturer's specs. While my machine is now running faster, the annoying problem is still there.


G4 Titanium Mac OS X (10.3.9)

What Norton app did you run????

DiskDoctor, then Speed Disk.

I'm afraid, unless you actually uninstalled Norton,
it's still lurking.

Okay...

Use Spotlight and search for
Norton and then Symantec.

Happy to take your suggestion, thankyou.
A regular command-F search produced zero results.
Where do I find/download Spotlight?

Sorry, just found out that Spotlight is a Tiger thing, and I'm on Panther.