You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

One of my button on keyboard not working

I am using MAC and today I found that 1 of the character button "{" on my keyboard not functioning dy. how can I solve this?

Mac, Mac OS X (10.6.5), ipad,ipod

Posted on Feb 16, 2011 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2011 8:25 PM

TroubleJ,

You can find out if it's the keyboard or something else by starting the Keyboard viewer and seeing if the system recognizes the key press. Go to System Preferences > Keyboard > Keyboard tab > check "Show keyboard & Character Viewer in the menu bar.

Click on the new icon in the menubar and select "keyboard viewer". Now as you press the keys they will display in the viewer. Press the { key and verify that shift and { displayed.

If not, the keyboard has an issue. If so, verify that no keyboard shortcuts were assigned to this key. Also try another user on the same machine (set up a new one if you only have 1). See if the problem occurs with the 2nd user.

Regards,
Captfred
4 replies
Question marked as Top-ranking reply

Feb 16, 2011 8:25 PM in response to TroubleJ

TroubleJ,

You can find out if it's the keyboard or something else by starting the Keyboard viewer and seeing if the system recognizes the key press. Go to System Preferences > Keyboard > Keyboard tab > check "Show keyboard & Character Viewer in the menu bar.

Click on the new icon in the menubar and select "keyboard viewer". Now as you press the keys they will display in the viewer. Press the { key and verify that shift and { displayed.

If not, the keyboard has an issue. If so, verify that no keyboard shortcuts were assigned to this key. Also try another user on the same machine (set up a new one if you only have 1). See if the problem occurs with the 2nd user.

Regards,
Captfred

One of my button on keyboard not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.