2318 Views 4 Replies Latest reply: Feb 18, 2011 2:34 PM by AlphaBesty
Sounds like your problem is related to corruption in your iPhone backup, thus restoring from that backup merely restores the problem. Try restoring your phone as a new device, not from backup. Follow that by syncing your content back to your phone. If your problem disappears, you've got your answer. Then go to iTunes>Preferences>Devices(under the edit menu if using Windows) and delete any and all iPhone backups listed.
i tried restoring the phone as a new Iphone (this time with a different name). I also turned off auto syncing and did not sync mail/calendars/notes from my mac yet. - It didnt work.
My Itunes is the latest version. 10.1.2. So is the iOS of my Iphone. 4.2.1.
I tried hard reset. - It didnt work.
I tried reset all settings and erasing all contents. - It didnt work.
I'll try to activate the phone using a different pc/Itunes.
IF you have tried setting the phone up as a new device and the problem is persistent? You also mentioned the mic seems to work when you use the speaker mode. Have you checked to make sure : 1 There is nothing blocking the mic?
2 If you have a case on the phone, try without a case 3 The plastic screen protector that comes with the phone.
Normally after trying as set up as new device, if that doesnt work, that normally would point to a HW problem on the phone, make sure you have tried everything first of all ( Which it looks like you have). Otherwise book into a Genius Appt or phone AppleCare. =)