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User profile for user: jayarrah
jayarrah Author
User level: Level 1
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Dell Printer with a macbook Pro

I received a dell printer (V313w) as a gift, but I have a macbook pro. I have tried to download the driver from dell's website (as I have seen others do it), yet, when it has downloaded the file is not a zip file. I cannot do anything with the downloaded file at all. Can somebody help me (or provide me with the driver)?

Macbook Pro, Mac OS X (10.6.6)

Posted on Feb 20, 2011 8:48 AM

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9 replies
User profile for user: jayarrah
jayarrah Author
User level: Level 1
0 points

Feb 20, 2011 8:55 AM in response to Lyssa

Hi Lyssa! and thanks ; )

Here is the link to the file dell provides:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs &catid=-1&dateid=-1&formatid=-1&hidlang=en&hidos=WLH&impid=-1&os=MAC1&osl=EN&sca nConsent=False&scanSupported=False&servicetag=CT8DFJ1&SystemID=PRNALLV313W&TabIndex=&typeid=-1

The file downloads as a .application file

Here is what the file is named: DellDriverDownloadManager.application

When I click on it, my computer says "there are no applications set to open the document.

I'm close to giving up LOL
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User profile for user: Lyssa
Lyssa
User level: Level 8
41,327 points

Feb 20, 2011 9:09 AM in response to jayarrah

Hey jayarrah,

Hang in there for a bit!

On that page, I see 2 options in the lower half, one for the driver & one for the firmware. When I clicked on the link for the driver, another window opened asking me to download via Dell's Download manager or through my browser.

I picked the second option (that first one won't work as it's Windows Only).

Sounds like you picked the first option & have gotten stuck with the useless download manager. Try again, but choose to download the file using your browser. You may have to be patient--it took a minute or so for the file to start downloading for me.

~Lyssa

~Lyssa
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User profile for user: jayarrah
jayarrah Author
User level: Level 1
0 points

Feb 20, 2011 9:13 AM in response to Lyssa

Ah, I see.

Well, I think I remember it asking me that the first time I tried it, and I must have picked the first option that time.

But now when I click it, that window doesnt pop up for me anymore. It just downloads the dell driver download manager automatically. Anyway I can undo this and start over to get that message to reappear?

Thanks lyssa
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User profile for user: Lyssa
Lyssa
User level: Level 8
41,327 points

Feb 20, 2011 9:18 AM in response to jayarrah

I made a similar mistake & ended up using another browser to get around the issue. So, the easiest thing to do will be to use another browser to download the file. I'm sure you could reset something in Safari to clear the setting on the Dell page, but I don't know enough about Safari to tell you what to do.

~Lyssa
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Dell Printer with a macbook Pro

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