9 Replies Latest reply: Feb 22, 2011 4:25 PM by andyBall_uk
Hotsouma Level 1 (0 points)
Hello

I'm using the latest version of Safari (5.0.3), since yesterday when I try to watch a video on YouTube, the video doesn't start automatically, and when I hover the pointer over the video the menu doesn't appear.

YouTube works normally on FireFox and Chrome, and flash content works normally on Safari, just YouTube.

Any ideas?

(Note: I thought of deleting it and downloading it again but maybe there's a solution so I can save the the extra work of writing my bookmarks down).

White MacBook, iPhone 4, 64GB WiFi iPad, Mac OS X (10.6.3)
  • Carolyn Samit Level 10 (103,365 points)
    Hi,

    and flash content works normally on Safari, just YouTube.


    Try deleting Flash cookies, instructions here.

    http://machacks.tv/2009/01/27/flushapp-flash-cookie-removal-tool-for-os-x/

    I thought of deleting it and downloading it again but maybe there's a solution so I can save the the extra work of writing my bookmarks down).


    You can save your Bookmarks to your Desktop or an external source. From the Safari menu bar click File / Export Bookmarks. If you decide to reinstall Safari. just go back to the File menu then click Import Bookmarks.









    Carolyn
  • andyBall_uk Level 7 (20,490 points)
    Hi

    It appears to be a youtube site problem where they detect the browser/model & then fail to present the actual Flash code on the page... altering Safari' user agent via the Develop menu is one work-round, but it needs to be changed per tab/page. Another way is to run Safari in 32 bit mode - Quit Safari, select the app in Applications, press Command + I (File-Get Info) then check the box.
  • littlerl Level 1 (10 points)
    I had the very same issue. Solved:

    1. Open applications and highlight Safari icon
    2. Command + i to get the info pane (or Finder/File/Get Info)
    3. Check "open in 32-bit mode"
    4. Relaunch Safari
  • Hotsouma Level 1 (0 points)
    Thanks everyone I appreciate your help
  • ~Bee Level 7 (31,425 points)
    Andy --

    This is weird, because I'm running 10.6.6, Safari 5.0.3, and I have no problems with YouTube.
    I'm running in 64-bit.

    Message was edited by: ~Bee
  • andyBall_uk Level 7 (20,490 points)
    ... I have no problems with YouTube...I'm running in 64-bit.


    No doubt - me too & plenty of others, I'm sure. It seems to be youtube reading useragent/cpu/graphics/model & presumably not writing the flash object/embed to the page (guessing a bit, since no-one's confirmed (that I've seen) what the black area is via inspect element or right-clicking it.)
  • ~Bee Level 7 (31,425 points)
    Thanks, Andy.
  • cr6660 Level 1 (0 points)
    This to me is NOT a solution. I do not wish to go to 32 bit mode in Safari just for You Tube. Is anyone EVER going to find a fix to this problem or is it just going to get ignored by Apple and You Tube?
  • andyBall_uk Level 7 (20,490 points)
    so tell youtube, almost no-one here works for apple - from what I can tell, it's youtube's code that's caused it. If someone confirms that no Flash exists in the black area, then that's definitely the case.

    there have been three 'solutions', but you don't like them - again, tell youtube.