2862 Views 5 Replies Latest reply: Feb 24, 2011 10:56 AM by Lawrence Finch
Thanks Ron for the reply. Challenge is that even a simple "sync" to Windows Address Book is not an option. iTunes won't populate any options in the info tab and that appears to be a result of the original error. So, I have a contact list on my phone and a contact list in Outlook...but they cannot be sync'ed.
Thanks again for your reply! I appreciate it.
sounds like there is something wrong with
1. the outlook install
2. the itunes install
like if you reinstalled windows without reinstalling outlook things just don't work
not really an iphone issue more like an itunes issue maybe you should try asking it
in the itunes forum there may be more people who got some exp there?
Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
There is a problem with the iTunes plugin for Outlook most likely. This has nothing to do with iTunes or its version; I was able to sync with Outlook before switching to a Mac. You can try removing the existing plugin from Outlook, then reinstall iTunes. It should then install an updated plugin. It's also possible that the plugin is disabled in Outlook; Go to Help/About and there should be a link to click that will list disabled plugins.