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os9 to osX Level 1 (0 points)
I recently upgraded from Leopard to Snow Leopard. I keep all of my client contacts and notes in Address Book. I've never had a problem with it until the upgrade. Now my notes magically disappear! I can type in a note and sometimes watch it vanish and other times I'll go to another contact and when I return, the note I just entered will be gone.

Anyone with the same problem?

iMac, Mac OS X (10.6.6)
  • chip grabow Level 1 (25 points)
    Haven't noticed the issue until I noticed in past ten days that one of my most critical Notes is now missing. Nowhere to be found - not on MobileMe, not OnMyMac, not part of Gmail (the three accounts I have where Notes could be created). Totally don't know what happened, or why a backup can't be found.
    I use Backblaze (not TimeMachine) for backups and still can't find the missing Note.
  • Henry D Level 1 (0 points)
    I'm having the identical problem. Sometimes I paste a note and watch it disappear immediately, or after a minute or two. I also have seen a note multiply 5 or 6 times, one after the other. Other times I have deleted notes only to see them reappear. What gives?

    Is there an add on to add a time stamp to my notes?
  • Alex Neil Level 2 (155 points)
    I also have the notes disappearing / duplicating problem. I have noticed that on some occasions the note will disappear on my Mac, but still be on my iPhone or iPad. On other occasions the reverse is true.

    I have been able to recover the missing note(s) from Time Machine.

    I assume it is a sync problem, but all of my sync settings are consistent.

    No clue yet to why they disappear and/or replicate.
  • LumiereBro Level 1 (0 points)
    Hi all,

    I would like to add my 2€ in here.
    I purchased an iPad 1 a few days ago and used Notes to type while away from home text I had to recover onto my PC later on.
    Yesterday, I was back. I synced my iPad and all notes were gone... you can imagine my feelings ! (actually this is the very reason why I arrived in this forum).
    Then, understanding nothing said above and in many other topics on this touchy subject, I decided to go and read my 115 email (Google Mail).

    SURPRIZE, all my disappeared notes were in my email folder on my PC
    I went to the NOTES setup on the iPad and noticed that the default account setting was set to my Google email account. Why I did that when I bought the iPad, no idea, but the fact is that, at SYNC time, my iPad sent all my notes to my email account, then deleted them. No harm done, they are now on my PC...

    Just to provide some "blue sky" to those who will arrive in this thread one day, all their Notes gone !
  • david158 Level 1 (0 points)

    Yes! I just typed a note in the notes field in Address Book and a moment later it disappeared. I tried again and it did the same. I repaired the permissions and restarted and typed in the info again — and it disappeared again! This is a serious problem. I hope Apple is reading this. I'm using the l'm using 10.6.7 on a 13" MacBook Pro 2.4 GHz. What gives?

  • morleybrown Level 1 (0 points)

    Me too, just caught it now. kept wondering why all my 'left message.....'' were from 2010, everything is magically disappearing. OK Apple, over to you.....

  • Mr. Léon Level 1 (0 points)

    You guys aren't alone. I'm seriously ****** off with this. It's ALL THE TIME that we're having issues with notes, contacts, and calendars. I think that MobileMe subscribers and iPhone users from 2008 and up should be able to use iCloud services TODAY as a means to make amends from Apple's lousy job with keeping everything in sync. I try not to bring down the hammer on Apple, because I know they're working hard to get the new services out, but they also need to remember that people put their most valuable information within the notes app, an application designed and distributed by Apple, who one would think to be a more reliable, stable, and user-friendly client as opposed to some third party applications. I certainly hope this issue is fixed. I'm certain that I did NOT delete all of my notes. Actually, I just had them two days ago, and as of yesterday evening, they were missing. This is absolutely unacceptable. And the fact that you can't store them reliably on the Mac is even worse. It's like trying to hack the CIA just to find your notes in Time Machine, or even in the back workings of Snow Leopard. I'm sorry to say, but MobileMe has never "just worked". I would truly appreciate some kind of compensation.

  • mayqlaf Level 1 (0 points)

    I'm having the same problem as you guys. It's not cosistent though. The information I write in the "notes field "remains intact for some address cards and not for others.


    The older notes are not affected, it's only when I enter some new notes on some cards.


    I didn't have this problem until I allowed syncing services with Office 2011. I've unselected syncing in Office, but am still having this problem on some, but not all my address cards. I do think turning on syncing services with Office for Mac 2011 , especially Outlook.


    Does anyone know how to completely remove syncing services with Office for Mac 2011? I think the syncing services with Office  is the most probable cause.


    Any suggestions would be appreciated


    I'm running Snow Leopard 10.6.8



  • dtise Level 1 (0 points)

    Same problem.  Where is Apple's response to this??? 

  • petefromfort wayne Level 1 (0 points)

    Same problem.  I have entries dissapearing from the "note:" section of address book, sometimes even dissapearing imediately after entering.  Most of the older notes ares still there.  This problem has been going on at least a month.  Sorry I can only complain and not help, I just wanted to let others see it is not an isolated problem.

  • lenzb Level 1 (0 points)

    We were having the same issue in Snow Leopard.  I tried upgrading to Lion and the same issue was happening.  When typing information into the Notes section of a contact in Address Book, they would mysteriously disappear after about 5 seconds.


    To fix the problem, I did a full export (Address Book Archive - .abbu) of the Address Book (all contacts).  I then deleted all of the contacts in the address book.  Finally, I re-imported the .abbu to restore all of the contacts.  At that point, I was able to type in notes without them mysteriously disappearing.


    Hopefully this is helpful to others experiencing the same issue.



  • petefromfort wayne Level 1 (0 points)

    Well, I fixed the problem...I bought a new Mac Mini.


    I was taliking to a tech at Signature Mac here in Fort Wayne and he said I should probalby run permisions in Disk Utility.  Then he asked how much memory I had - not much.  He said that could be the problem.


    The cost of upgrading the hard drive and ram justified the price of the new ($599) Mini.  I migrated our user account into the new machine using SuperDuper. 


    Once done, we were able to open our Address Book account and everything that was entered (that had dissapeared) was there.


    Still no help as to why it happened - just a description of how we solved it.


    Good luck:-)

  • jonathanvan Level 1 (0 points)

    To the original post: I know it has been over a year, but do you still have this problem with some of your contacts? If not how did you fix it, or did you just wait for it to go away?

  • dtise Level 1 (0 points)

    I am not the original poster, but posted the same problem somewhere along the way.  I have since migrated to iCloud.  The problem seems to have been solved somehow, though I did just find out that changes I had made to address book yesterday had changed back to original...........because it seems that iCloud was automatically set as the default account without my being aware.  I guess it would make sense for that default if you are making your changes from your various devices, however, I prefer to make my changes on my desktop.  Perhaps one day I'll get used to this new-fangled way of operating - under heading "old dog new tricks".

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