iTunes freezes after upgrading to Windows 7 SP1 German

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iTunes freezes after upgrading to Windows 7 SP1 German

Hey there,
since Microsoft has released Windows 7 SP1 x64 today, I've installed this update. Now after booting and starting iTunes, the iTunes window pops up, but the covers do not load and iTunes doesn't react at all. Now when I disconnect my iPhone 4 it immediately starts reacting again. When I then connect my iPhone it freezes again. Though when I start playing some music and then connect the iPhone, the music keeps running. I do have the same Problem when I attach an iPod touch instead of the iPhone!
Any Help would be appreciated.

Regards,
Dennis

Custom, Windows 7, Windows 7 SP1

Posted on Feb 23, 2011 1:09 PM

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Answer 1

qaz_lr

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16 points

Feb 23, 2011 2:14 PM in response to Sl33pyD

Same problem here... but in English.

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Answer 2

jc onte

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Feb 23, 2011 9:08 PM in response to Sl33pyD

yes the same, i only do is

wait until it will respond, but still the iphone is not in the itune list

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Answer 3

DDD4

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Feb 24, 2011 2:52 AM in response to jc onte

I have had the same problem. Tried uninstalling iTunes, etc. and still had the same issue. Uninstalled SP1 and everything was back to normal. Reported it to an Apple Express Agent. In a return call, he said that they confirmed this to be a problem and to watch the forums to see when a fix is made available. I guess for now, we can't use SP1 if we want our Apple Devices to Sync with iTunes on Windows 7.

My environment is win7 64bit

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Answer 4

bkbelton

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Feb 24, 2011 6:27 PM in response to Sl33pyD

After upgrading to Win7 64 SP1, itunes is e x t r e m e l y slow on all actions. CD import fails. Downloading app upgrades is taking forever. Syncing just sites at "starting sync."

fuggetaboutit.

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Answer 5

jhassiv

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Feb 24, 2011 9:05 PM in response to bkbelton

Yup, same here.

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Answer 6

jc onte

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Feb 24, 2011 9:25 PM in response to Sl33pyD

i read about sp1 usb bug

http://forums.mydigitallife.info/threads/24666-The-Windows-7-SP1-USB-Driver-Bug- %28what-it-is-and-how-to-fix-it%29

but the fix doesn't work

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Answer 7

Danielzs

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4 points

Feb 25, 2011 1:31 PM in response to Sl33pyD

Confirmed: I was with the exact same issue. De-installed SP1 and, surprise: iTunes not freezing anymore!

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Answer 8

Taeke

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0 points

Feb 26, 2011 3:16 AM in response to Danielzs

Rolling back SP1 didn't work for me, but installing an older version of iTunes solved the problem for me. So I'm now having SP1 (English) with iTunes 10.1.0.54 installed.

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Answer 9

jc onte

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Feb 26, 2011 3:21 AM in response to Sl33pyD

ill try that, right now im using windows xp to sync my mp3 and apps

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Answer 10

RJ_Fish

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Feb 26, 2011 9:15 AM in response to Sl33pyD

I've found a solution. You can open Device Manager and expand "common serial bus controller", uninstall "Apple Mobile Device USB Driver", then rescanning hardware changes. iTunes can recognise your idevices again 🙂

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Answer 11

Feb 26, 2011 2:59 PM in response to jc onte

The fix from mydigitallife worked perfectly for me!

Awesome! 😀

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Answer 12

jc onte

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0 points

Feb 26, 2011 4:12 PM in response to Sl33pyD

it works but try to unplug and plug again your iphone, its still the same
it will work a couple of mins, and suddenly, after i sync, error

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Answer 13

Ogiewon

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Feb 27, 2011 12:11 PM in response to RJ_Fish

RJ Fish,

Thank you for posting your solution! This fixed the issue for me in Win7 64bit SP1.

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Answer 14

Taeke

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Mar 1, 2011 3:42 AM in response to RJ_Fish

I've uninstalled the "Apple Mobile Device USB Driver" as RJ_Fish suggested and after connecting the iPhone it was recognized again. iTunes worked once and froze up again after unplugging and plugging in the iPhone.

I've also tried reinstalling the Apple USB driver as indicated on one of the support pages of Apple (by pointing to the actual USB .inf file), but that didn't work either.

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Answer 15

pikr

Level 1

5 points

Mar 2, 2011 2:11 PM in response to Taeke

New iTunes Version, released a few hours ago, after the iPad 2 event, also didn't help for me... 😟 or at least it seems like...

Message was edited by: pikr

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