12 Replies Latest reply: Jul 18, 2015 7:07 PM by Ralph9430
samotre Level 1 Level 1
I was browsing the web on my ipad and it went to sleep. I pressed the home button to turn the ipad back on and nothing happened. My ipad won't turn back on. What can I do?

ipad 32 g, Mac OS X (10.5.8)
  • samotre Level 1 Level 1
    still nothing. My Ipad is currently a paperweight. The battery isn't dead. I can't reset by holding down the off button because nothing happens when I hold it. What is the problem? I plug it in to, but it's of no use because my cpu isn't reading the ipad itself. I'm quite angry right now because I baby this thing like there's no tomorrow. PLEASE HELP!!!!
  • LuvHorsz Level 1 Level 1
    Just happened to me as well. I plugged it into my computer, and nothing. While it was plugged in, I pushed and held both the on/off button and the function button at the bottom for about 20 seconds. It turned back on. Strange.....
  • samotre Level 1 Level 1
    My issue is different then yours. My ipad was working fine, it went to sleep and now it won't even turn back on. It's just dead right now.
  • PogoPossum Level 4 Level 4
    Try a hard reset. Simultaneously press the home button AND the power button on the top. Hold it until you see the apple icon appear and let go. Might take as long as 30 seconds, but probably should have an effect in much less than that.
  • Michael Morgan1 Level 7 Level 7
    If it shut down because of low battery level, then you just plug it in and let it recharge. You'll be able to see and hear it waking up again.

    If not due to low battery, then try a Reset on your iPad, or any of the other recommended steps in the Tips & Troubleshooting section of your User's Guide.

    Reset — Press & hold both the Home and Sleep/Wake buttons for 10 seconds, until white Apple logo appears, then let the rest of the boot process continue.
  • Slydude Level 2 Level 2
    I experienced this about a week ago. Don't know if I missed the hard reset tip on the site or it's not there. S quick call to Apple and the tech guy had things straightened out in no time.I had to perform the procedure twice though. The first time I tried it the Apple logo appeared as expected but the iPad went right back to a black screen,
  • jennyrocwell Level 1 Level 1
    thanks for that tip. mine just went black and i did what you tried and it turned back on. phew.
  • Thomas Rike Level 1 Level 1
    It happened to me this morning without warning. Holding Home key and the Power Key for somewhere between 15 seconds and 30 seconds finally brought the apple back and the iPad booted without problems. I was sure worried for several hours before I searched out this fix. Thanks!
  • deefrombloomington Level 1 Level 1

    Thank you - this worked for my "just went black" iPad!

  • howcanihelpyou Level 1 Level 1

    my ipad2 hasnt worked for a few days.  I could hear it turn on but could see nothing but black screen.   I tried the hard reset the first day but it did not work.  I tried it again and it is working.  Although I do have some black shadow like dots on the left side of the screen.  I would like to know why and how to fix them.  otherwise, i am thrilled that my ipad is working again!!!!!!!

  • pacull Level 1 Level 1

    This was a HUGE help!  Now that the iPad is back on, I see that it's at 73% so there is no reason whatsoever that it went black.  Holding both the home key and power button at the same time for nearly 20 seconds turned it back on.  One note is that you don't release the buttons until the iPad turns on.

  • Ralph9430 Level 6 Level 6

    When the iPad unexpectantly turns off and the screen remains blank you should suspect the the battery has completely drained. Plug it into the charger that came with it and wait one hour. It may take that long before an iPad with a completely drained battery responds. Then reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

     

    If the iPad restarts let it continue to charge until the battery is 100%. If the iPad does not restart make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.