MacBook Pro crashes during backup

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MacBook Pro crashes during backup

I'm facing a strange issue with Time Machine (backupd):
Since yesterday my notebook crash with 'black screen' message "You need to restart your computer. Hold down..." and so on on 5 languages.
I noticed that it is happening when Time machine is trying to make a backup.
The last messages that I see in console are 'kernel hfs: cat_resolvelink: can't find dir_73480' and after that black/grey screen

Any ideas what is wrong and how to fix it?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 24, 2011 7:06 PM

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Answer 1

CMCSK

Level 6

11,452 points

Feb 24, 2011 7:37 PM in response to AlexMSU

AlexMSU wrote:
I'm facing a strange issue with Time Machine (backupd):
Since yesterday *my notebook crash with 'black screen' message "You need to restart your computer. Hold down..." and so on on 5 languages.*
I noticed that it is happening when Time machine is trying to make a backup.
The last messages that I see in console are 'kernel hfs: cat_resolvelink: can't find dir_73480' and after that black/grey screen

Any ideas what is wrong and how to fix it?

You are experiencing a kernel panic. Disconnect all peripherals from your computer and try the solutions in User Tips: Kernel Panics and this Knowledge Base article - http://support.apple.com/kb/HT1392

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Answer 2

AlexMSU Author

Level 1

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Feb 24, 2011 7:52 PM in response to CMCSK

Thanks for the replay.
As I mentioned before 'panic' is happening during Time Machine backup. When I disable it from TM setting system looks stable.
I'm going to run 'Extended test' now
I already ran 'Disk Utility' before the post without any luck (fixed some permissions, verified disk)

*Here is last messages from console:*
2/24/11 8:51:29 PM com.apple.backupd[257] Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x102f58c60 "The file “version.plist” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=20 UserInfo=0x1005437b0 "The operation couldn’t be completed. Not a directory")
2/24/11 8:51:30 PM kernel can't find dir_73480
2/24/11 8:51:30 PM kernel hfs: cat_resolvelink: can't find dir_73480
... 10-15 repeats of the same
2/24/11 8:51:30 PM kernel hfs: cat_resolvelink: can't find dir_73480
2/24/11 9:11:34 PM kernel npvhash=4095

*Here is a portion of panic report:*
Thu Feb 24 21:11:52 2011
panic(cpu 1 caller 0x422fe1): "hfs vnoplink: error 2 updating vp @ 0x9f264a0\n"@/SourceCache/xnu/xnu-1504.9.26/bsd/hfs/hfs_link.c:606
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x3213ba98 : 0x21b50c (0x5d4438 0x3213bacc 0x223974 0x0)
0x3213bae8 : 0x422fe1 (0x5c05fc 0x2 0x9f264a0 0x0)
0x3213bc68 : 0x2fb42f (0x3213bc88 0x57b7b90 0x4 0x72ff844)
0x3213bcb8 : 0x2ecd0a (0x9f264a0 0xbfaba68 0x3213be2c 0x72ff844)
0x3213bf78 : 0x4f13be (0x5ec8a80 0x738af08 0x72ff784 0x1)
0x3213bfc8 : 0x2a143d (0x738af04 0x0 0x10 0x6e3c484)

BSD process name corresponding to current thread: backupd

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Answer 3

AlexMSU Author

Level 1

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Feb 24, 2011 8:34 PM in response to CMCSK

No trouble found (during extended testing)
What else can I check to resolve this Time Machine crash / kernel panic?

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Answer 4

AlexMSU Author

Level 1

0 points

Feb 28, 2011 5:27 PM in response to AlexMSU

It looks like related to 10.6.6 update because it start failing after applying this patch. I was not able to recover from backup. I reinstalled MBP from DVD, applied latest fixes, restored user data from TM backup but was not able to perform backup again (same panic message). I moved sparsebundle into different location and only after that was able to do the backup. I also tried to 'repair' backup using 10.6.6 and 10.6.5 machines - both attempts failed.

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