frozen iphone wont turn off

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Greg2011 Author

Level 1

0 points

frozen iphone wont turn off

hi guys new to iphone have had a quick look through topics, i have an iphone 3GS and now it seems to be freezing on the slide to lock screen it wont turn off either there is a round like symbol in the middle of the screen i have conected it to my pc and itunes tells me it is syncing but nothing comes up on phone apart from the slide to lock and will not move from there PLEASE HELP ME

Greg

Posted on Feb 24, 2011 7:21 PM

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Answer 1

TITNTUFF

Level 1

125 points

Feb 25, 2011 10:40 PM in response to Greg2011

Can you describe the round like symbol?
Is it telling you to connect to iTunes?

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Answer 2

Apr 29, 2011 1:52 PM in response to TITNTUFF

Mine is doing the same thing. its almost like it is trying to boot but nothing happens

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Answer 3

Demo

Level 10

166,494 points

Apr 29, 2011 2:01 PM in response to Greg2011

Why don't you try to reset it - hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears and the phone should restart.

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Answer 4

Apr 29, 2011 2:13 PM in response to Demo

well i tried that also i think im going to restore it itunes not like it can do anything like this

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Answer 5

Demo

Level 10

166,494 points

Apr 29, 2011 3:37 PM in response to angelafromdq

Have you activated the phone yet? Is it brand new?

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