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"Movie format Quicktime does not understand" problem reading .AVI files.

2399 Views 1 Reply Latest reply: Feb 26, 2011 1:15 PM by QuickTimeKirk RSS
Leah DuBois Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 26, 2011 10:43 AM
I own a Nikon D90 SLR and have recently been having problems viewing my camera's videos in quicktime. Nothing has changed in my camera's movie settings and the file is a supported .AVI file.

When I record my video, everything plays back fine in camera, but when I drag the file into Quicktime, I am given a notification that says, "The document could not be opened. The movie is not in a format that Quicktime Player understands. You may need to install additional software to open this type of file."
I have called Nikon support twice and I was given the advice to re-format all of my memory cards, to download the latest version of quicktime (which I already have) and to download Nikon View nx2. But to no avail, Quicktime still will not read my files.
This is particularly a problem because I am a photography student and I need to shoot video for a multimedia class. My files have played fine on my computer in the past, and the files will not read on a separate computer, either.

Assistance would be much appreciated.

Thank you,

Leah
Mac OS X (10.6.6)

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