24" LED Display with 2011 15" MPB

Hey all,

I've had this 24" LED Cinema Display since it came out and have been using it with a 2010 MBP until now - I upgraded to a 2011 15" MPD (2.3 Core i7 with high-rest matte display) and now with this new MPD, I intermittently get the 24" LED display turning all black before going back to showing my display. It's happening pretty often. Is anyone else experiencing anything similar?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 26, 2011 1:01 PM

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758 replies

Apr 25, 2011 12:38 PM in response to yvesfrombuc

As we've mentioned before on this thread, this problem is specific to the 24" ACD. The 27" ACD works properly with the Early 2011 MBPs. Other displays work properly as well, including previous Apple displays and those made by other manufacturers.


That's what makes this problem particularly frustrating: it's two Apple products that refuse to get along, a highly unusual scenario for a company that loves to sell its own ecosystem of products touting their compatibility and "it just works' functionality.

Apr 27, 2011 12:02 AM in response to DanRyb

I posted a while back that the exact same problem also occurred with the latest Mac Pro and the 24". After a new graphics card and motherboard failed to fix the problem, Apple's rep took away the 24" for review. They were able to reproduce the problem at their workshop. They documented that they then replaced the monitor's logic board and it tested OK. The 24" has been back with us for the past 6 days and there has not been one black-out or shimmer. Like most people, I assumed it was a software issue, but it seems like there might be a hardware fix.

Apr 27, 2011 2:05 AM in response to yvesfrombuc

I too had this problem with my 2011 15" MBP. I called AppleCare last week and talked with a representative. She then said that engineering would like to use mine for testing so I took both my MBP and 24"ACD to my local Apple Store, and they replaced my 15" MBP and gave me a 27" ACD. They are doing everything they can and should have an answer soon for those of you still experiencing these problems.


Good Luck.

Apr 27, 2011 2:23 AM in response to DanRyb

Add me to the list, experiencing same issues with a new Macbook Pro and an 18 month old 24" Cinema Display. Flickering and garbled/mashed graphics. I am also using Windows 7 on bootcamp and first saw it whilst running Windows so put it down to an MS thing. Was pretty surprised when I saw same issues with OSX!


Fingers crossed there is a fix for this!

Apr 28, 2011 4:13 AM in response to DanRyb

Brand new MBP, and 24 inch Apple LED Display. 2nd day of using this system. Black screen appearing with greater frequency (every minute for past few minutes). The now-at-home MBP Unibody (2009) using same exact monitor never displayed this problem. It is as if I am hitting one of the hot corners that blank the display, although that is not the case.

Upsetting! Dare I say I'm "thunderously" disappointed? Is there a fix on the horizon?

Respectfully,

Harley Cudney

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24" LED Display with 2011 15" MPB

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