DanRyb

Q: 24" LED Display with 2011 15" MPB

Hey all,

I've had this 24" LED Cinema Display since it came out and have been using it with a 2010 MBP until now - I upgraded to a 2011 15" MPD (2.3 Core i7 with high-rest matte display) and now with this new MPD, I intermittently get the 24" LED display turning all black before going back to showing my display. It's happening pretty often. Is anyone else experiencing anything similar?

MacBook Pro, Mac OS X (10.6.6)

Posted on Feb 26, 2011 1:01 PM

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Q: 24" LED Display with 2011 15" MPB

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  • by pgray,

    pgray pgray Jul 12, 2011 9:55 AM in response to DanRyb
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    Jul 12, 2011 9:55 AM in response to DanRyb

    I am experiencing similar issue with external Dell 30 inch display.  This display worked fine with my 2009 Macbook Pro.

     

    Upgraded my laptop to 2011 Macbook Pro with Thunderbolt and now my display goes completely blank or completely fuzzy several times per hour.  The latest firmware patch did nothing to improve it.

     

    ...peter

  • by WSY,

    WSY WSY Jul 12, 2011 10:50 PM in response to Hey Ryan
    Level 1 (0 points)
    Jul 12, 2011 10:50 PM in response to Hey Ryan

    Have been experiencing the same issues as everybody else is reporting here. Own a MBP, 15", i7, 2011, AMD Radeon HD 6750M and Intel HD graphics 3000 and ACD 24" and recently installed gfxCardstatus and using the discrete only mode. It has stopped the flickering and the total blackout immediately - will have to wait and see how permanent this solution will be. Will post soon how well it worked.

  • by pgray,

    pgray pgray Jul 13, 2011 8:09 AM in response to WSY
    Level 1 (0 points)
    Jul 13, 2011 8:09 AM in response to WSY

    WSY's post needs to be marked as the Correct Answer.

     

    While I have only tried this solution for about 2 hours now , from my experiences so far it does indeed seem to fix the issue.  I downloaded gfxCardstatus and set it to always use Discreet graphics and since doing that my display has not flickered once.  It has only been a couple of hours so far, but prior to installing this software my display would have blanked about 5 or 6 times per hour.   

     

    By the way in addition to gfxCardstatus,  here is something else that others might find useful :

     

    After submitting my post,  I used changedetection.com to monitor this thread and it alerted me to WSY's post.  I find the changedetection site very useful for things like this.  Saves me always going back to the forum to see if someone posted something to a thread I am interested in . Now I just wait until changedetection alerts me.

     

    ...peter

  • by Kevin Wojniak,

    Kevin Wojniak Kevin Wojniak Jul 13, 2011 9:42 AM in response to pgray
    Level 1 (25 points)
    Jul 13, 2011 9:42 AM in response to pgray

    ^ the forums here allow you to subscribe via email.

     

    Also, I just started using gfxCardStatus less than an hour ago with Discrete mode and still getting blackouts.

     

    2 hours isn't nearly long enough to test. You'd want to test at least a few days of constant use.

  • by DJ John Dow,

    DJ John Dow DJ John Dow Jul 13, 2011 9:52 AM in response to WSY
    Level 1 (0 points)
    Jul 13, 2011 9:52 AM in response to WSY

    This is NOT a solution. It's only deals with sympthoms, in several cases.
    Why should you only want to use discrete mode? (Less performance.)

  • by ericthecat,

    ericthecat ericthecat Jul 13, 2011 10:18 AM in response to pgray
    Level 1 (0 points)
    Jul 13, 2011 10:18 AM in response to pgray

    Apart from (as others have said) 2 hours not being long enough to test thoroughly, its not an option for those of us seeing this problem with 13" MBPs who don't have discrete graphics.

  • by pgray,

    pgray pgray Jul 13, 2011 11:20 AM in response to Kevin Wojniak
    Level 1 (0 points)
    Jul 13, 2011 11:20 AM in response to Kevin Wojniak

    Hi Kevin, you are correct that you can subscribe by email, thanks for mentioning that.

     

    I should have pointed out that changedetection.com lets you be advised of changes to any thread on any site, or any web page for that matter without having to be a member of the particular site.

     

    In terms of using gfxCardStatus I agree that 2 hours is not a very lengthy test period and a few days would be better.  However I am now at about 5 hours without a single flicker.  Prior to installing gfxCardStatus my screen would flicker 5 or 6 times per hour (sometimes considerably more often ) and it was driving me nuts.

     

    It is unfortunate that it does not seem to be the solution for all users. Everyone's setup is different I guess, and I should not have said it was THE solution, but one that appeared to work for me.

     

    Anyways here is my setup for anyone interested in what configuration gfxCardStatus does seem to be a solution for.

     

     

    15 inch 2011 Macbook Pro ( quad core i7 , thunderbolt, 8gb RAM, 512GB SSD)

    OSX 10.6.8

    Dell 30 inch display connected via Apple mini display port to dual link dvi

     

     

    As I say the problem was driving me nuts and now for me at least it seems fixed.  Other users have pointed out that it is not a solution but just addresses symptoms. Whether it is a solution or just addresses symptoms does not really matter to me.  What matters is my screen no longer blanks out.

     

     

    Cheers...peter

  • by pgray,

    pgray pgray Jul 13, 2011 11:26 AM in response to Kevin Wojniak
    Level 1 (0 points)
    Jul 13, 2011 11:26 AM in response to Kevin Wojniak

    Hi Kevin,

     

    I just wanted to mention I had to set my gfxCardStatus to Discrete in 3 places.  Twice in the preferences ( On Battery , as well as Plugged In).

     

    I also then checked the drop down menu after setting the preferences and it still showed Dynamic, so I changed it to Discrete there in the drop down menu as well.

     

    You may have already done all this, but thought it worth mentioning as I almost overlooked that the drop down menu did not change after I had updated the preferences.

     

    Cheers...peter

  • by 4rchitech,

    4rchitech 4rchitech Jul 13, 2011 11:41 AM in response to pgray
    Level 1 (0 points)
    Jul 13, 2011 11:41 AM in response to pgray

    FWIW, I installed gfxCardStatus per Peter's advice, and the blackouts are MUCH more infrequent. Been running for a few hours now and only had 1 blackout, whereas I usually would have had 20-30 and would have disconnected it from the monitor by now.

     

    15" early 2011 MacBook Pro w/ Thunderbolt... 8Gb ram, 480Gb SSD, 24" ACD...

  • by ivanlee1957,

    ivanlee1957 ivanlee1957 Jul 13, 2011 12:48 PM in response to pgray
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    Jul 13, 2011 12:48 PM in response to pgray

    Though I tried this many moths ago I tried it again today (the gfx card status thing)....... did everything you said....... first blackout within 45 minutes.......

     

    No folks, this is not the answer!

  • by mmccaskill,

    mmccaskill mmccaskill Jul 18, 2011 7:46 AM in response to ivanlee1957
    Level 1 (0 points)
    Jul 18, 2011 7:46 AM in response to ivanlee1957

    Yes I've had no luck completely stopping blackouts, fuzzy symptoms, etc. I've even tried the MonoPrice dual-link DVI adapter. Same results. This is very frustrating.

  • by kirbyfromreno,

    kirbyfromreno kirbyfromreno Jul 18, 2011 12:36 PM in response to DanRyb
    Level 1 (0 points)
    Jul 18, 2011 12:36 PM in response to DanRyb

    Just installed gfxCardStatus (discrete mode).  Blackouts are less frequent, but still happens.  First occurence happened within 30 min of installing gfxCardStatus.

  • by elhombre,

    elhombre elhombre Jul 19, 2011 8:27 AM in response to DanRyb
    Level 1 (0 points)
    Jul 19, 2011 8:27 AM in response to DanRyb

    Today I called the Apple support again, It's been two months of flickering and irritating hangs and all I got was "you can only wait and see", "our technicians is working overtime.." yadayadayada.

    I tried to get it printed, among other thing they said, but they had a policy that only phone answers were allowed (next time I'll record for sure). Even talked to a manager but same there.

    The manager will call the shop I got my MBP and see if I can get a refund, swapping the unit would be pointless. (Without the printouts I have no case in the shop)

     

    Looks like the support in the states is a little more customer oriented offering change of display with money between.

     

    Personally I think it's a hardware issue and they can scoof this under the mat when warranty for all the 24" runs out. Leaving us in the drain. Dramatic i know

  • by Lexus Luthor,

    Lexus Luthor Lexus Luthor Jul 19, 2011 8:52 AM in response to elhombre
    Level 1 (5 points)
    Jul 19, 2011 8:52 AM in response to elhombre

    There is apparently an update to the new ACD's.  It seems that the only thing updated is the addition of a TB cable for the new laptops w/ the TB ports.  Maybe that would be a solution for all of our issues. 

  • by jessica289,

    jessica289 jessica289 Jul 20, 2011 9:23 AM in response to Lexus Luthor
    Level 1 (0 points)
    Jul 20, 2011 9:23 AM in response to Lexus Luthor

    I have updated to 10.7 my cinema display still flickers

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