Mail bombs out within 30 secs of launching - how can I recover?

Question

Mail bombs out within 30 secs of launching - how can I recover?

Get following report soon after launching mail - what can I do to recover? I can't access my past mail (I do have a back up from a week ago, but would prefer not to have to recover from that.

Fraser

Process: Mail [344]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.4 (1082)
Build Info: Mail-10820000~1
Code Type: X86-64 (Native)
Parent Process: launchd [130]

Date/Time: 2011-02-27 15:22:16.282 +0000
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Interval Since Last Report: 187012 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 181391 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: E9EA9559-C1AD-4E4E-91F5-EF38A418BF74

Macbook Air, Mac OS X (10.6.6)

Posted on Feb 27, 2011 7:45 AM

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Answer 1

satcomer

Level 4

1,593 points

Feb 27, 2011 8:22 PM in response to Fraser Harding

Write down you email server settings and make sure you have nothing sitting in you InBox and have all you email saved on your Mac. Then quit mail and navigate to /YourHard Drive/Users/YourUserName/Library/Preferences/ and drag the file com.apple.mail.plist and drag it to the desktop. The relaunch Mail but do do the automtic server settings. Tell Mail to manually add your own server and put back in your email server settings. Plus make sure you don't have any Mail third party pulg-ins. Sometimes these plug-ins don't get updated with current OS X updates.

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Answer 2

Mar 1, 2011 12:00 AM in response to Fraser Harding

Unfortunately, that did not solve the problem. I moved my com.apple.mail.plist file. Started mail and manually configured one of my mail accounts and within a minute or so of starting to download mail, it crashed with exactly the same error. I then repeated the procedure with another mail account incase it was due to a bad message in the first account - same error. I have a hunch that it might be a corruption in my addressbook - On Saturday night my mobile phone OS had an over the air upgrade. When I sync'd on Sunday (using standard apple sync) there were a lot of conflicts to be resolved and addressbook bombed out. Address book appears to be fine now but it is the only thing I can think of. Is there a way of launching mail without it attaching to the addressbook so I can try this theory out?

Any other ideas?

thanks, Fraser

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Answer 3

Mar 3, 2011 6:05 AM in response to Fraser Harding

This was done to corruption of my addressbook. Deleting all the underlying addressbook files (in user/library/application support/addressbook) enabled mail to work.

Addressbook was recreated from sync'd copy in plaxo.

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