Conficker virus

Internet/email is through Qwest. They are saying I have the Conficker Virus. Anybody have any info on that?
They have shut down out internet access until we get rid of the virus. We've scanned the compouter but it doesn't show any virus. Help User uploaded file

iMac intel, Mac OS X (10.5.8)

Posted on Feb 28, 2011 10:05 AM

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4 replies

Jun 2, 2017 10:43 AM in response to Camille Smith

I'm getting the same email from my internet provider, CenturyLink, regarding the Confiker virus.


User uploaded file

I don't have boot camp or parallel installed, nor has any Windows on any of our Mac products: two 2011 iMacs, 2011 MacBook Air, 2007 MacBook, and a 2015 MacBook Pro.


We also have iPhone 7+, 6s+, and 5s.


We have a Samsung tablet provided by work, but it has its own internet service provided by Verizon, paid by work.


We haven't installed any Mac Anti-Virus and is thinking of doing that now.


Any update on this, or how to resolve it?

Jun 2, 2017 10:57 AM in response to Camille Smith

Qwsest is trying to provide you with a pay-for service you do not need, at least on your Apple products you don't.

They are either identifying a problem with a windows computer on your network, generating a false positive on your Apple devices, or they are outright trying to scam you in the hopes you cave and pay them. In either case if you do not have a Windows device with up-to-date anti-vrus you can ignore this message or contact them for an explanation as to why they are making this claim.


If you really want to put the fear of Great Atheismo in them I would suggest contacting the FBI Computer Fraud division beforehand and let them know you have spoken to an agent about this claim they are making.


Also, as stated DO NOT install 3rd party Mac AV products, they have been cited with causing massive problems and also not able to detect the most basic of adware/malware, or have any of them yet to be faced with an actual Mac virus as none exist at this time which have been reported by any credible computer securities lab in the world.

Feb 28, 2011 10:30 AM in response to Camille Smith

The Conficker Virus can only affect Windows users:

http://en.wikipedia.org/wiki/Conficker

Are you also running Windows, or is your Mac on a networks that includes Windows PSc?

If not you don't have it, but it is possible you may be passing it on via an email attachment from a Windows user.

You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Privacy, useful:

http://discussions.apple.com/thread.jspa?threadID=1764179&tstart=0

Regarding MacScan, First update the MacScan malware definitions before scanning. You can also contact their support team for any additional support - macsec@securemac.com

Security of OS X generally:

http://www.apple.com/macosx/security/

http://www.nsa.gov/ia/_files/os/applemac/I731-007R-2007.pdf

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Conficker virus

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