Sad face/folder icon

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Level 1

0 points

Sad face/folder icon

Alright all of a sudden the other day my ipod stoppe working. After a couple of hours and trying to reset it many times it finally showed the Apple icon, but now right after it shows that it goes to the folder or the sad face. I tried redownloading ll the software, and I'm unable to put it into dick mode. When I plug it in to charge, SOMETIMES the battery icon shows up, but it doesn't move...please help!

iPod Mini, Windows XP

Posted on Dec 20, 2005 2:21 PM

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Answer 1

_Michael_

Level 3

551 points

Dec 20, 2005 3:48 PM in response to everbound

" I tried redownloading ll the software, and I'm unable to put it into dick mode."
Please tell me that was a typo. 🙂

My mom's iPod similar things when the battery is drained until it is completely empty, then left to sit without juice. Try resetting it, then immediately plugging it into your computer when it boots up. It'll probably freeze, because that's what hers does. Just unplug it again, reset it, then plug it in again as soon as it boots up. Hopefully, it'll get its act together and charge.
Good luck!
-Michael

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Answer 2

Jeff Bryan

Level 9

61,797 points

Dec 20, 2005 4:53 PM in response to everbound

See these troubleshooting articles.

Sad iPod icon.
What does this picture on my iPod mean?

The sad iPod icon is usually indicative of a hard drive problem.

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Answer 3

everbound Author

Level 1

0 points

Jan 2, 2006 12:19 PM in response to Jeff Bryan

so what can i do?>

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Answer 4

Jeff Bryan

Level 9

61,797 points

Jan 2, 2006 1:04 PM in response to everbound

You should send it for service.

iPod service request.

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