Q: MacBook Pro 2011 17" hard freeze

Take it back and demand a refund

if you can force the MBP into certain modes and that solves the freeze ......does that fix the problem????

To me, if the MBP is designed to work with dual graphics and various modes ---- it should work all the time in those modes

There should not have to be a compromise.

After all, isn't that why you would buy one of these .... for the promise it should deliver?

you are absolutely correct, I couldn't agree more.

mamezun wrote:

 

i have  15"2001 mb pro, with 10 6 8 update, but it still crashes 3-4 times per week

If you have 10.6.8 you under NDA which forbids discussing it in any way (outside of the developer forums).

Don

For those who are still facing trouble in regards to hard freezes of Apple Macbook Pro under intense graphical work or even in any normal circumstances, I must say, it is really a shame on Apple, reason being, I am currently on HP Compaq Presario - CQ56 Notebook PC, this laptop was purchased recently by a friend of mine and I was the one who suggested him this laptop as his main work is document processing and watching movies online, talking to family overseas through skype and sometimes listening music and he had the budget of less than 250 pounds, also he didnt want to go for a netbook.

I suggested him to go for this laptop, as on tesco clearance sale, this laptop was available only for 239 pounds and it has 1 year warranty, after purchasing it, the first unit that arrived home had some problem with trackpad, so he called up tesco on just second day of delivery, and they sent a new unit and collected back the old machine.

This is not even on a Intel Processor, it is running on AMD V140 2.3 Ghz processor only 2 GB Ram, no Extra GPU except the AMD Processor its on a Win 7 home premium 64 bit operating system.

I tried Webgl Aquarium, works perfectly fine, it was running on it for over 1 hour under full settings of 100 fishes and all graphical options selected, it works like a charm.

Tried watching some 1080p full HD Movies on VLC Player, works perfectly fine, tried watching a live stream Full HD Video on Youtube for about 20 minutes non stop one after the other without any breaks in between, works like a charm. I am on a normal Home DSL Wireless Connection which gives download speeds of upto 10 Mbps (not MBps) and this is working perfectly like a charm.

I have been looking forward to buy a macbook pro very soon, and now I am thinking, this is ridiculous, a 250 pound machine is working better than hundreds and thousands of Macbook Pros 2011 editions... Doesn't Apple really need to think over this?

I am posting these details on the Apple Macbook Pro feedback form, that I earlier posted on this forum, lets hope Apple does do something to sort this mess out. Cheers

Well... i had a mac mini b4 (it's now my gf's) and it worked perfectly fine.

Then i went to buy a MBP 13 i5, i loved it at first, then i started having the problem we all know so well..

It was only a week old, so i returned it, got a new of the same model. The new 1 worked perfectly for some days..

Then the problem came bk.. -.- And i went mad... I know that at least some of u already have the latest updates and stuff, but i updated my MacBook Pro to EFI Update 2.1 and then i started the webgl aquarium test, and it worked fine, so, i have a external monitor aswell and i thout maybe it have something to do with that. So what i did was that i started 2 browsers at the same time and placed 1 on each monitor (1000 fishes on each), the fishes was swimming for 6 hours b4 i closed it down and thought to my self -maybe its fixed? I rly hope so at least.

So far so good.

Can any1 else tell me if they had the same experience?

seems a good news, buy I want to sure that you run the test with Google Chrome? only Google Chrome is efficient enough to make mbp crash. and we want to know if you are getting a newer version of logic board? Just see if the SATA port of your DVD drive to see if it is running at 6Gbs. Thirdy, is it a i5 mbp?

seems most here have a i7.

This test was running on 2 chrome browsers, 1 on each monitor.

And yes its a 13 i5 MBP

After my forth call to apple assistance (with absolutely no luck!) i am thinking of get refund for my mbp! About 3 days ago i talked to a nice guy from apple (at least some of them are nice...) and suggested me to do the smc reset and stuff like these...i played piano for 5 minutes then he told me that the problem was going to disappear...but after i restart...magic! the all system was kind of slowing down. It takes me 3 minutes to launch firefox! Then today i had a phone call with a girl from apple who even told me to reinstall the os again! What the luck are they thinking about? did anyone of you guys would spend 3000 euros on a lap just to play minesweep? I bought it for working and any problem causes me money loss!

It has been more than 2 months since i bought this laptop...but i extended the apple care...do you think i will be elegible to get refound or not?????

Please anyone help me!!!

(My mbp 2011 specs: i7 @2.2ghz 8gbs ram 500gb @7200 17' matted)

Take it back and DEMAND  a refund of all money

You will get it - just point them to this forum

I read on the OWC SSD drive site that they seemed to have this problem with the Macbook Pro 17" 2011 model only.  In their opinion, it was because the battery sensor cable runs next to the SATA III cable in this model only and it causes electrical interference with the data transmission at times which in turn locks the computer.  Their recommendation was to insulate the drive cable from the interference.  In fact, they sell a kit.  Most of these examples seem to be happening with high data transfers from the hard drive or SSD from what I have seen here in the responses and many times with the cooling fans on.  I think the battery sensor is probably sending signals when the battery is hot too as well as monitoring the charge.  This is why it is hard to duplicate because it depends on the temperature of the operating environment as well as what applications are doing with the hard drive and also what the battery charge is. 

The only problem with this fix is that I think it voids the Apple warranty.  Kind of a catch 22 situation here.  I really wanted the 17" Pro to replace my PC's and laptops with Parallels 6 or Fusion, but I have had to reconsider for now and wait until Apple resolves this lockup issue publicly with a fix.

If this is in fact the problem, then a simple replacement with the same design flaw or an operating system change will not work until the cable routing is changed or the data cable is insulated.  The reason this solution seems to be plausible is that the 13" and 15" 2011 Pros don't seem to have the problem and the battery sensor cable is not routed next to the SATA III cable in those.

Food for thought.

Hard freezes are from a lack of adquete cooling. I've seen the heatsinks in the new 2011 MBPs and they are totally undersized. The tempratures people in here are reporting too, are totally unacceptable. 50+c is way to hot for any cpu on a laptop.

Complaining does no good. People need to sue. You need to take money away from  companies like Apple because $$$ is all they understand.

For what its worth, crome does freeze and lag on my pcs. So I would try a different browser. Firefox is still good. http://download.cnet.com/Mozilla-Firefox/3000-2356_4-10208569.html

You can't fix hardware issues related to design and/or it being phsyically defective with software alone.