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Q: MacBook Pro 2011 17" hard freeze

Overheat? The fans revved and suddenly I could use nothing but the cursor. Had to hold down the power switch to kill all and then re-power & startup. I wasn't doing anything unusual, but I had 7 apps open and was amid an auto-backup to TimeMachine.

Just a little disillusioned and concerned, wondering if anyone else there has experienced a hard freeze like this.

macbook pro 17" 2011, Mac OS X (10.6.6)

Posted on Mar 1, 2011 11:15 AM

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Q: MacBook Pro 2011 17" hard freeze

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  • by ideazinfinite,

    ideazinfinite ideazinfinite Mar 21, 2011 1:58 PM in response to HUS713R ON3
    Level 1 (0 points)
    Mar 21, 2011 1:58 PM in response to HUS713R ON3
    what mode are you using? integrated or discrete?

  • by ideazinfinite,

    ideazinfinite ideazinfinite Mar 21, 2011 2:01 PM in response to digimania
    Level 1 (0 points)
    Mar 21, 2011 2:01 PM in response to digimania
    No just completed all the tests... the screen definitely didn't lockup.

  • by wonslung,

    wonslung wonslung Mar 21, 2011 2:01 PM in response to digimania
    Level 1 (0 points)
    Mar 21, 2011 2:01 PM in response to digimania
    I wish people would shut up about the fish already....webgl isn't stable PERIOD.

    It tells you on the chrome page that it can cause lockups....if this is happening to you then it's NOT the same issue and should be targeted at the webgl/chrome forums.

  • by TechnicalNotebook,

    TechnicalNotebook TechnicalNotebook Mar 21, 2011 2:01 PM in response to Rensoom
    Level 1 (0 points)
    Mar 21, 2011 2:01 PM in response to Rensoom
    I may have actually found a way around the GPU crashing (as I have issues where it does this every night so when I first get to the computer in the morning... FAIL!!

    I digress, I have figured out a bit of a work around when the GPU crashes which I have only tested twice but I would love to hear feedback (please leave a comment here) on if this has worked for you as well.

    When the GPU Crashes, ensure you can still turn your caps lock on and off (this will confirm it is a GPU crash and not a full system crash)
    If you can turn the caps lock on and off, press the power button once on your Mac Book Pro (do not hold it down, just press it once).
    Wait for the system to hibernate/sleep etc
    Once the system has powered off, press the power button again
    Wait for the system to start back up again
    Disconnect an external display if you have one now, or reconnect it if you do not, then the graphics should come back on

    (original linky http://www.technicalnotebook.com/how-tos/macbook-pro-2011-graphics-gpu-crashing- possible-workaround/ )

  • by HUS713R ON3,

    HUS713R ON3 HUS713R ON3 Mar 21, 2011 2:02 PM in response to ideazinfinite
    Level 1 (0 points)
    Mar 21, 2011 2:02 PM in response to ideazinfinite
    Discrete. Though I turned everything back to normal (i.e. leaving dynamic switching on) to test if the machine works as it was designed to.

  • by iFrodo,

    iFrodo iFrodo Mar 21, 2011 2:02 PM in response to HUS713R ON3
    Level 1 (45 points)
    Mac OS X
    Mar 21, 2011 2:02 PM in response to HUS713R ON3
    Never crashed with Starcraft II on my MBP 2011, and I played for several hours with settings set at Ultra + additional shadows (the maximum).

    Are you sure you don't have any fan control program? (iStat Menu does activate its own fan control settings by default!).

  • by Milk,

    Milk Milk Mar 21, 2011 2:03 PM in response to kirkins
    Level 1 (4 points)
    iCloud
    Mar 21, 2011 2:03 PM in response to kirkins
    1 and 2, 3 with 10 min encoding time

  • by HUS713R ON3,

    HUS713R ON3 HUS713R ON3 Mar 21, 2011 2:04 PM in response to iFrodo
    Level 1 (0 points)
    Mar 21, 2011 2:04 PM in response to iFrodo
    No I didn't install any software to manipulate the fans and such. I simply loaded up SCII and it crashed just as it has been doing for the past 3 weeks... (regardless of 10.6.6 or 10.6.7)

  • by Techie805,

    Techie805 Techie805 Mar 21, 2011 2:05 PM in response to Rensoom
    Level 1 (0 points)
    Mar 21, 2011 2:05 PM in response to Rensoom
    Ok 10.6.7 Fixes this the issue, just installed and no more lockup yeah

  • by Adam Urban,

    Adam Urban Adam Urban Mar 21, 2011 2:08 PM in response to Rensoom
    Level 1 (0 points)
    Mar 21, 2011 2:08 PM in response to Rensoom
    10.6.7 seems to fix it!!

    Playing music iTunes, mashing CPU with a few instances of yes, playing hulu vid, and running a couple of web gl games. Going on 10 minutes now, crash free.

  • by VTGolfer,

    VTGolfer VTGolfer Mar 21, 2011 2:09 PM in response to Techie805
    Level 1 (5 points)
    Mar 21, 2011 2:09 PM in response to Techie805
    It would be great if everyone testing with 10.6.7 could report
    1) If the locked persists or not
    2) Which of the tests they are using to produce the hard lock

  • by fastasleep,

    fastasleep fastasleep Mar 21, 2011 2:09 PM in response to wonslung
    Level 1 (47 points)
    Mar 21, 2011 2:09 PM in response to wonslung
    I had posted earlier about how I was able to crash my machine consistently by running iMovie playback, Handbrake transcode, and open Photo Booth and/or FaceTime for realtime isight video. Never tested to see what the minimum it'd take to freeze the machine, but running a handful of these at the same time would do it, every time.

    I just ran the 10.6.7 update for MacBook Pros (or whatever they called it) and I am currently running a queue of Handbrake transcodes, playback in iMovie, watching a HD trailer in Quicktime player and another in iTunes, Photo Booth and FaceTime are open, a movie on Vimeo playing in Safari... (think that's it)... and...

    NO CRASH! Been running these for about 6-8 minutes now. Before I would get a freeze in a minute or two of the fans blowing, consistently.

    So far so good... Will try the Terminal "yes" test which I had never done before. Not sure what else to check for, but I think I feel confident now in installing my aftermarket HD and RAM when that shows up today, and installing my software. Previously I was planning on taking it back to Apple later today or tomorrow.

    Still going, no freeze...

  • by TechnicalNotebook,

    TechnicalNotebook TechnicalNotebook Mar 21, 2011 2:13 PM in response to Techie805
    Level 1 (0 points)
    Mar 21, 2011 2:13 PM in response to Techie805
    where can you get this DL from, I have tried telling my mac to search for updates but no dice?

  • by rcandre22,

    rcandre22 rcandre22 Mar 21, 2011 2:14 PM in response to Rensoom
    Level 1 (0 points)
    Mar 21, 2011 2:14 PM in response to Rensoom
    My 2.3 15" MBP keeps locking up whenever I open up Fusion. I also tried converting a movie file from .dvdmedia to .mp4 using Handbrake and it also lead to VERY hot temperatures....the fans kicked on full throttle after 10 seconds or so of starting the file conversion. My 2010 MBP was a better machine than this $2,450 failure.

  • by HUS713R ON3,

    HUS713R ON3 HUS713R ON3 Mar 21, 2011 2:15 PM in response to HUS713R ON3
    Level 1 (0 points)
    Mar 21, 2011 2:15 PM in response to HUS713R ON3
    Just tried loading SC2 again with iTunes and automatic switching set to OFF. System again locked up within a few seconds of logging onto battle.net. Furthermore, upon trying to return to this forum to report these findings, the computer spontaneously locked up without warning. So that makes 3 hard resets and counting since updating to 10.6.7, and 20 if I count the total since I have bought this machine. That's more crashes on one machine than I have had with all my previous Mac machines combined.
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