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Q: MacBook Pro 2011 17" hard freeze

Overheat? The fans revved and suddenly I could use nothing but the cursor. Had to hold down the power switch to kill all and then re-power & startup. I wasn't doing anything unusual, but I had 7 apps open and was amid an auto-backup to TimeMachine.

Just a little disillusioned and concerned, wondering if anyone else there has experienced a hard freeze like this.

macbook pro 17" 2011, Mac OS X (10.6.6)

Posted on Mar 1, 2011 11:15 AM

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Q: MacBook Pro 2011 17" hard freeze

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  • by dynek,

    dynek dynek Mar 21, 2011 11:16 PM in response to Rensoom
    Level 1 (0 points)
    Mar 21, 2011 11:16 PM in response to Rensoom
    I installed 10.6.7 and I am still able to make the desktop freeze, I did it twice.
    What I must say is that I force the use of the integrated graphic chip using gfxCardStatus, would that be the issue ?
  • by iFrodo,

    iFrodo iFrodo Mar 21, 2011 11:23 PM in response to dynek
    Level 1 (45 points)
    Mac OS X
    Mar 21, 2011 11:23 PM in response to dynek
    If it's with the Google Chrome Fish experiment run under Google Chrome, then no that's a Chrome bug. The fish experiment doesn't crash on other browsers (Firefox 4 and Webkit (nightly build)).
  • by media sorcerer,

    media sorcerer media sorcerer Mar 21, 2011 11:54 PM in response to bryanleee
    Level 1 (5 points)
    Mar 21, 2011 11:54 PM in response to bryanleee
    no its not fixed,my iphone in usb tether mode has just kpanicd my 2.2 i7 15 AGAIN TWICE=after i just updated via software to 10.6.7!!!!!!!!!!!!this is not cool man.
  • by dynek,

    dynek dynek Mar 22, 2011 12:06 AM in response to Rensoom
    Level 1 (0 points)
    Mar 22, 2011 12:06 AM in response to Rensoom
    Thanks iFrodo and the other people reporting it's chrome's fault.
    What I can say is that I was never able to reproduce a freeze except with chrome and after having ssh'd into my MacBook I saw in system.log a line that says chrome crashed badly.
  • by Gustavo Pro user,

    Gustavo Pro user Gustavo Pro user Mar 22, 2011 1:14 AM in response to Rensoom
    Level 1 (0 points)
    Mar 22, 2011 1:14 AM in response to Rensoom
    Me too Same ........... I'm pretty sad about my new MBP more than 3k on this (...). I used to be a Mac defender and this is my second MBP just bough this one since my old MBP 2008 (old frame) expired the APP. I'm cant afford this kind of problem, i work in my machine and travel a lot, outside US, to places that doesn't have apple stores anywhere. MY 2008 MBP IS MUCH BETTER THAN THIS ONE FOR SURE!
    ............HARD FREEZ AND POOR PERFORMANCE UNDER LIGHT WORK CONDITIONS(and graphic problems too)............

    Message was edited by: Gustavo AVC-intra
  • by Gustavo Pro user,

    Gustavo Pro user Gustavo Pro user Mar 22, 2011 1:22 AM in response to Gustavo Pro user
    Level 1 (0 points)
    Mar 22, 2011 1:22 AM in response to Gustavo Pro user
    Forget to say. Have already turn off the graphic switching system and made the upgrade... HOPE APPLE SAND US SOME UPGRADE AND DOESN'T HAVE TO CHANGE THE HARDWERE. PLEASE TAKE CARE OF US APPLE. THIS IS NO JOKE.
  • by shishlik,

    shishlik shishlik Mar 22, 2011 1:34 AM in response to Gustavo Pro user
    Level 1 (0 points)
    Mar 22, 2011 1:34 AM in response to Gustavo Pro user
    I'm hoping for this too.......
  • by wonslung,

    wonslung wonslung Mar 22, 2011 1:42 AM in response to Gustavo Pro user
    Level 1 (0 points)
    Mar 22, 2011 1:42 AM in response to Gustavo Pro user
    @Gustavo AVC-intra

    updating to 10.6.7 fixed the crash issue.

    If it didn't fix it for you then i'd bet your issue isn't the same as the rest of the peeps in this thread. I have 2 macbook pros and both were solved with this update. Every person i know with a 2011 15/17 inch macbook pro had this issue, and all of them haven't been able to make it crash since updating.

    If you are still having an issue, return it for a refund/replacement.
  • by shishlik,

    shishlik shishlik Mar 22, 2011 1:45 AM in response to wonslung
    Level 1 (0 points)
    Mar 22, 2011 1:45 AM in response to wonslung
    Are u sure about the fix of new update because i haven't opened my mac from the box.......Does it fix?please help...
  • by operaman1,

    operaman1 operaman1 Mar 22, 2011 1:56 AM in response to shishlik
    Level 1 (0 points)
    Mar 22, 2011 1:56 AM in response to shishlik
    I have ran all of the tests that crashed my machine previously, and it works now. So it seems to be fine now.
  • by fastasleep,

    fastasleep fastasleep Mar 22, 2011 2:16 AM in response to shishlik
    Level 1 (47 points)
    Mar 22, 2011 2:16 AM in response to shishlik
    same here. all freezing has stopped no matter how hard i push the machine. have tried all the ways i previously locked it up before the update, then since the update also tried that raytrace util and the yes > /dev/null thing and as much other stuff as i could throw at it without installing more software and it's totally fine now.

    since then i've upgraded the hard drive to a 7200 750 and installed 8GB of ram (g. skill from newegg) and haven't had a single problem yet. very, very happy with this machine so far — quite the upgrade from my MBP3,1, which should be back from Apple tomorrow with a fixed 8600M. Wanna buy it instead?
  • by iFrodo,

    iFrodo iFrodo Mar 22, 2011 2:29 AM in response to media sorcerer
    Level 1 (45 points)
    Mac OS X
    Mar 22, 2011 2:29 AM in response to media sorcerer
    The USB Tethering issue is another issue that has nothing to do with the current one fixed in 10.6.7.

    The USB Tethering issue is due to bugs on the AppleUSBEthernet.kext extension when run on 64bits kernel. It's not new and not at all specific to MBP 2011, any mac started on 64bits kernel (by pressing 64 at startup or by default for Mac Pro and MacBook Pro 2011) have this issue. This require a specific fix of the kernel extension I mentionned, and has nothing to do with the present problem discussed here.

    For the USB Tethering issue, please see this thread: http://discussions.apple.com/thread.jspa?threadID=2783320&start=0&tstart=0

    Workarounds are either Bluetooth or WiFi tethering.
  • by dtjnr,

    dtjnr dtjnr Mar 22, 2011 3:26 AM in response to Rensoom
    Level 1 (0 points)
    Mar 22, 2011 3:26 AM in response to Rensoom
    I have done the update to 10.6.7 and have had 2 freezes in the first 10 minutes since disabling gfxCardStatus.

    I used my system all day yesterday forcing the integrated graphics and didn't have even the slightest issue.

    Congratulations to all those that it solved the issue for, but it looks like mine's still a lemon!

    Out of interest, the freezes seem to divide my screen in two, swapping the left side with the right, mouse still moves but no other input works. This was the same before and after the update.
  • by wonslung,

    wonslung wonslung Mar 22, 2011 3:32 AM in response to dtjnr
    Level 1 (0 points)
    Mar 22, 2011 3:32 AM in response to dtjnr
    dtjnr wrote:
    I have done the update to 10.6.7 and have had 2 freezes in the first 10 minutes since disabling gfxCardStatus.

    I used my system all day yesterday forcing the integrated graphics and didn't have even the slightest issue.

    Congratulations to all those that it solved the issue for, but it looks like mine's still a lemon!

    Out of interest, the freezes seem to divide my screen in two, swapping the left side with the right, mouse still moves but no other input works. This was the same before and after the update.



    Hrm.....is it possible you somehow didn't download the 10.6.7 for 2011 macbook pros and got the generic 10.6.7?

    Also, this isnt' the fish test right? Because that isn't the same issue and shouldn't be used as a metric.
  • by iamjohnsname,

    iamjohnsname iamjohnsname Mar 22, 2011 3:38 AM in response to RKofCAL
    Level 1 (0 points)
    Mar 22, 2011 3:38 AM in response to RKofCAL
    If my **ing airport would work for more than ten seconds I'd download this update.

    What a joke.

    Any comments on possible damage already done to components as a result of overheats? As I wrote in an earlier post, my CPUs were reaching 99C.

    Surely that could have a damaging effect on the longevity of my components?
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