2019 Views 5 Replies Latest reply: Mar 8, 2011 6:28 PM by cerksees
For the general issues I would boot from your installer disc, run Disk Utility, then First Aid to verify the drive. Repair if necessary. Once all is reported okay, boot normally, then tun Disk Utility in your Applications > Utilities and repair permissions. Note, you can not repair a disc which is the one from which you are presently booted which is why you need to boot from the installer disc. However, it is best to run permissions repair from disc utility on the computer which is why you should do this as a second step when booted from the computer.
[Mac OS X 10.6 Help - Repairing a disk|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8492.html]
From what I can look up on Google, it seems that the consensus is that the iMAc OS needs to be reinstalled. Whereas an OS reinstall on a Windows PC keeps all of your settings and applications, that does not seem to be the case with OSX.
No, you can reinstall your OS with keeping all settings. It used to be archive and install and you had to specifically tell it to keep settings. With Snow Leopard they changed how it was done and I think it is now done automatically if the installer sees you already have your system on there.
Try the repair things first.
The end user's Mac was not made available to me to test. She said she would test it last Thursday and now says it will be tested at some point in the future.
Due to her indifference to the problem, I am going to consider it solved. If it was affecting her work I am sure it would be higher on her priority list.
Thanks for all of your help!