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my iphone 4 is suddenly locked?

2192 Views 6 Replies Latest reply: Mar 3, 2011 10:28 AM by Peter Gillespie RSS
shahrezsyed Calculating status...
Currently Being Moderated
Mar 3, 2011 2:25 AM
i bought a factory unlocked iphone 4 from england in december, brought it to pakistan and have been using it since. 2 weeks ago, i restored it(no reason…:D). AFTER THAT IT WAS LOCKED! even though i had updated and restored it quite a lot of times before in pakistan without any locking. i called apple and they told me to use an authorized sim card. i ordered a 3 sim card from the uk and itunes unlocked it. but now, whenever i put my waridtel sim from pakistan into it, it goes into the only emergency calling screen!..what's happening here?
iphone 4, iOS 4
  • wjosten Level 10 Level 10 (91,370 points)
    Currently Being Moderated
    Mar 3, 2011 2:36 AM (in response to shahrezsyed)
    what's happening here?


    Sounds like your phone is locked to 3 and was never officially unlocked to begin with. Only the carrier an iPhone is locked to can authorize the phones official unlocking. In your case that would be 3. Good news is that 3 offers official unlocking. Bad news is that 3 most likely won't do so unless you first become a customer(establish service). Given the elapsed time from when you first purchased the phone, you're out of the 30 day return window. No really good solutions.
    MacBook Pro
  • wjosten Level 10 Level 10 (91,370 points)
    Currently Being Moderated
    Mar 3, 2011 2:52 AM (in response to shahrezsyed)
    What?

    Copied from your initial post:

    i called apple and they told me to use an authorized sim card. i ordered a 3 sim card from the uk and itunes unlocked it.


    If your phone were officially unlocked, why would you order a sim from 3 & why would Apple tell you to use such?

    At any rate, no one here can help you. You'll have to deal with Apple in the UK or 3. Good luck.
    MacBook Pro
  • Dr_AL Level 3 Level 3 (670 points)
    Currently Being Moderated
    Mar 3, 2011 4:16 AM (in response to shahrezsyed)
    The process of officially unlocking a locked iPhone is done via the original carrier and the end user should have no contact with Apple through the process. If the iPhone is locked to 3, the contact 3 to see about the first attempt or to have it unlocked.

    Generally speaking most second hand iPhones which are sold unlocked are hacked and by updating the hack is removed.
    Mac Classic OS7, Powerbook 1400c OS8, Intel iMac, Intel Macbook, Mac OS X (10.6.4), Original iPhone, iOS 1.1.4; iPhone 3GS, iOS4.x
  • Peter Gillespie Level 6 Level 6 (10,760 points)
    Currently Being Moderated
    Mar 3, 2011 10:28 AM (in response to shahrezsyed)
    If you did not purchase from an Apple store in the UK you do not have an unlocked iPhone
    All UK iphones are locked to a carrier UNLESS purchased from Apple Retail store in person
    If you did not purchase in this way then your iPhone was hacked as has already been pointed out
    and updating relocks it
    You can only unlock the iphone if it is physically in the UK so the native network can see the imei
    on the network in the UK
    Dell XPS 420 /Dell 8250, Windows 7, iPod 3G, Ipod 5G 80 video ,iPhone 3G ,iPhone4, 2gen Shuffle

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