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iTunes 10.2.0.34 Takes Forever To Sync

13381 Views 31 Replies Latest reply: Mar 10, 2011 3:49 PM by Diverds RSS
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Tony in Ottawa Level 1 Level 1 (15 points)
Currently Being Moderated
Mar 3, 2011 8:23 AM
I just installed iTunes 10.2.0.34 and it now takes about 15 minutes for my iPhone 4 (OS 4.2.1) to sync.

The problem seems to be step 5 (Syncing Photos). The window at the top of iTunes switches from "Syncing Photos" to "Preparing To Sync" then takes about 15 minutes to finish. I have 9,046 photos and 3,105 songs on my iPhone.

While syncing my iPhone my PC (Win7 64) is slowed to a virtual crawl!
iPhone 4, iOS 4
  • Craiggles Calculating status...
    Currently Being Moderated
    Mar 3, 2011 9:16 AM (in response to Tony in Ottawa)
    I have the same issue - deselected photo syncing (leaving existing photos) for my iPad and it synced fine. Hooked up the iPhone - syncing only one folder with 14 pictures took about 20 seconds. Selected a second folder with about 130 pictures, and it's taking well over 5 minutes. Delselected photo sync - 90 seconds to back-up and complete the sync (nothing new added).

    I think the problem is in the photos - as long as they're not important, there's your work-around...

    -Craig
    Dell E6400, Windows XP Pro
  • Ian Parkinson Level 6 Level 6 (10,365 points)
    Currently Being Moderated
    Mar 3, 2011 9:36 AM (in response to Tony in Ottawa)
    Same issue here, I have tried:

    Reinstall iTunes
    Repair Permissions
    Reboot Mac
    Reset iPhone

    No difference at all, still takes ages to complete step 5 of 5 preparing for sync
    Mac OS X (10.6.6)
  • jason_mc Calculating status...
    Currently Being Moderated
    Apr 5, 2011 12:44 PM (in response to Tony in Ottawa)

    Add me to the list. I have the same problem.

    iPhone 4, Mac OS X (10.6.6)
  • Ian Parkinson Level 6 Level 6 (10,365 points)
    Currently Being Moderated
    Mar 4, 2011 8:07 AM (in response to UncleWillis34)
    Not exactly a solution if you want photos on the phone though.
    Guess we will have to wait for a proper fix from Apple!
    Mac OS X (10.6.6)
  • McHooper Calculating status...
    Currently Being Moderated
    Mar 4, 2011 11:29 AM (in response to Tony in Ottawa)
    Yup, sounds familiar. Since the update it does take ages to sync, and it's at exactly the same spot that you mention...

    I think I'll try the deselect-photo-sync-option described above... yet I sure hope they fix this with 10.3 or what-not.
    Vista Laptop, iOS 4
  • Morac Level 1 Level 1 (70 points)
    Currently Being Moderated
    Mar 4, 2011 5:39 PM (in response to Tony in Ottawa)
    Apparently a work around is to delete the "iPod Photo Cache" folder on the computer. It's usually stored in the same folder as your pictures, but that varies depending on what folders you are syncing.
    iPhone 3GS 16 GB, iOS 4
  • BoneFD Calculating status...
    Currently Being Moderated
    Mar 4, 2011 9:59 PM (in response to Morac)
    Nope......does not work. Just tried that and it is sooooooo slow.

    Problem with itunes 10.2.0.34

    Message was edited by: BoneFD
  • toonz Level 7 Level 7 (22,355 points)
    Currently Being Moderated
    Mar 4, 2011 11:33 PM (in response to Tony in Ottawa)
    If you see "Preparing to sync" during photo sync, and you've let it fully complete once, and iTunes still does the same slow thing again on a second sync, send your photo database to our friend Roy at Apple: <royb@apple.com> The photo database is inside iPod Photo Cache, which is inside the photo library you're syncing from. For iPhoto, in Finder, right-click your photo library, Show Package Contents, and go into iPod Photo Cache and drag "Photo Database" to your email message. For Windows, iPod Photo Cache is just in whatever folder you're syncing photos from. (Or if you're syncing from Adobe Photoshop Elements, it's in something like C:\Documents and Settings\All Users\Adobe\Catalogs)
  • jason_mc Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 5, 2011 3:06 PM (in response to Tony in Ottawa)
    Also sent my iPhoto DB to Roy. Here's hoping there's a fix soon.
    iPhone 4, Mac OS X (10.6.6), iPhoto 11 (9.1.1)
  • jimmci Calculating status...
    Currently Being Moderated
    Mar 6, 2011 12:41 AM (in response to Tony in Ottawa)
    Just had this problem after cloning my HD to my shiny new WD 750GB drive this afternoon. I thought, oh gosh now what, or words to that effect. Thankfully a search brought me here, and after undoing photo synching - I'm back. I can live with that for a while--a whole lot better than a bad clone!

    I generally don’t do posts, but I’m glad the folks here took the time.It surely saved me, and I’d imagine a number of others, a bunch of time.
    Thinkpad X201, Windows 7
  • powdrackm Calculating status...
    Currently Being Moderated
    Mar 6, 2011 3:08 PM (in response to Tony in Ottawa)
    Hi there got the same problem with music. Every song takes over 30 seconds. Don't have time to wait 2h for a hundred songs. This really annoys me!
    Anyone have a solution for this. iTunes 10.2.0.34, win7, iphone 4 (latest update)
    PC, Windows 7
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