error code 2615

New Win 7 machine - same problem. Checked for CD/DVD driver update - drivers are current. Updated iTunes version and tried again - same problem.

iTunes diagnostic report:

Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)

MSI MS-7817

iTunes 11.2.2.3

QuickTime not available

FairPlay 2.6.12

Apple Application Support 3.0.3

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 7.1.1.3

Apple Mobile Device Driver not found.

Bonjour 3.0.0.10

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0035B5880C94CB68

Current user is not an administrator.

The current local date and time is 2014-07-05 14:52:10.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

Video Display Information

NVIDIA, NVIDIA GeForce 210

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.2.2.3 (x64) is currently running.

iTunesHelper 11.2.2.3 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.

UpperFilters: GEARAspiWDM (2.2.3.0),

D: HL-DT-ST DVDRAM GH24NSB0, Rev LN00

Audio CD in drive.

Found 15 songs on CD, playing time 51:01 on Audio CD.

Track 1, start time 00:02:33

Track 2, start time 02:52:00

Track 3, start time 05:07:48

Track 4, start time 07:26:40

Track 5, start time 10:28:45

Track 6, start time 12:46:20

Track 7, start time 15:22:73

Track 8, start time 22:31:20

Track 9, start time 25:55:70

Track 10, start time 29:10:35

Track 11, start time 32:45:30

Track 12, start time 35:45:30

Track 13, start time 39:03:65

Track 14, start time 42:53:18

Track 15, start time 46:44:15

Audio CD reading succeeded.

Get drive speed succeeded.

The drive CDR speeds are: 10 16 24.

The drive CDRW speeds are: 10.

The drive DVDR speeds are: 10.

The drive DVDRW speeds are: 10.

The last failed MP3 CD burn had error code 2615(0x00000a37). It happened on drive D: HL-DT-ST DVDRAM GH24NSB0 on CDR media at speed 16X.

PLEASE ADVISE

Alternatively, is there a way to identify and copy the actual mp3 files that build the iTunes playlist (other than identifying each individual song one by one via Windows Explorer) into another directory and just burn those mp3 files from the playlist source via another program such as Nero 9?

Tried modifying the filters in the registry as suggested in a couple of other forums - did not solve the issue.

So I was considering swapping CD/DVD drives, but decided to try burning a CD using Nero - it worked flawlessly, leading me to think the unresolved problem is with iTunes - not the CD/DVD drive..

Next I ran diagnostics from iTunes for the CD/DVD drive and this is the result:

Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)

MSI MS-7817

iTunes 11.2.2.3

QuickTime not available

FairPlay 2.6.12

Apple Application Support 3.0.3

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 7.1.1.3

Apple Mobile Device Driver not found.

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 002DB8880CDBFC18

Current user is not an administrator.

The current local date and time is 2014-08-12 07:58:26.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

Video Display Information

NVIDIA, NVIDIA GeForce 210

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.2.2.3 (x64) is currently running.

iTunesHelper 11.2.2.3 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.

UpperFilters: GEARAspiWDM (2.2.3.0),

D: HL-DT-ST DVDRAM GH24NSB0, Rev LN00

Audio CD in drive.

Found 18 songs on CD, playing time 42:28 on Audio CD.

Track 1, start time 00:02:32

Track 2, start time 02:26:25

Track 3, start time 04:23:70

Track 4, start time 06:28:25

Track 5, start time 08:49:40

Track 6, start time 10:55:32

Track 7, start time 13:22:10

Track 8, start time 15:38:40

Track 9, start time 18:05:17

Track 10, start time 20:24:70

Track 11, start time 22:28:07

Track 12, start time 24:37:10

Track 13, start time 27:33:35

Track 14, start time 29:32:32

Track 15, start time 31:52:20

Track 16, start time 34:55:52

Track 17, start time 37:16:15

Track 18, start time 39:58:67

Audio CD reading succeeded.

Get drive speed succeeded.

The drive CDR speeds are: 10 16 24.

The drive CDRW speeds are: 10.

The drive DVDR speeds are: 10.

The drive DVDRW speeds are: 10.

The last failed MP3 CD burn had error code 2615(0x00000a37). It happened on drive D: HL-DT-ST DVDRAM GH24NSB0 on CDR media at speed 16X.

Still no help??

Okay - I found the issue (at least for me - maybe for others).

First of all, I burn my playlists to CD using the "MP3" setting. After trying a few other remedies that failed, as a last resort, I thought I'd try burning my playlist using the other burn CD modes, and voila - when I tried burning the playlist in the "audio CD" mode, I got an error message "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist?" see attached screenprint of error message:

It's too bad this error message does not display in the other modes of CD burning! It is the root of the problem (at least for me).

I removed the check mark for the songs in the playlist that that were displayed in the error message and tried burning my CD again in my preferred MP3 option - success! I'll be looking in to the properties for these MP3 files and others like it to see what I can do to alleviate this issue for the future.

update: the root of the problem has to do with the permissions and ownership of the .mp3 files. After changing the permissions and "owners" of the affected mp3 files, I was able to burn playlists with those files therein as "MP3" CDs with no further issues.