4 Replies Latest reply: Dec 18, 2011 8:01 PM by Numeric001
tad88 Level 1 Level 1 (0 points)
Sometimes after ending calls in my iphone 4 I find that its screen become completely black and even when i press on Home button this black screen does not disappear unless I do restart to iphone..so any one here can tell me what is the causr of this problem and how can I fix it ?

And u should know that my iphone has ios 4.2.1 and thanks for any help

Iphone 4, iOS 4
  • sn4p2k Level 4 Level 4 (1,215 points)
    To be honest these are the solutions that may or may not work.

    First thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo.

    If that doesn't work I would restore from backup. If that doesn't work I would restore as new. If all else fails take it to your closest apple store they may replace the phone for a working one..
  • tad88 Level 1 Level 1 (0 points)
    Thank u for your help but I already did restore to my iphone many times but this did not prevent this problem from occuring again..oh this iphone is the first product i bought from Apple company after many years with Nokia and i have to give it back to apple store to fix it as till now this iphone give me only very bad impression about quality of Apple's products as it full of bugs including slow unstable wifi connection , strange black screen and antenna problems and i really hope that Apple take care from hardware problems in its upcoming iDevices

    Message was edited by: tad88
  • Herlander Level 1 Level 1 (0 points)

    Well same thing happened with me...

     

    I went online and googled a procedure that worked for me... I pressed at the same time the power button and the home screen at the same time and the iPhone restarted.

     

    Basically I did a hard reset on the phone and it worked... I hope it works for you too

  • Numeric001 Level 1 Level 1 (0 points)

    my iphone4 had a blank screen and had to the hard reset. i thought i'd attempt to sync the phone first. iphoto was able to recognize the phone and was able to import content i had taken earlier in the day. iTunes didn't do anything at all besides showing me the spinning ballon.

     

    i am not sure why my screen went blank either, it was sitting on a table for a few hours. there was decent battery life as well. i hope it doesn't occur again.