3 Replies Latest reply: Mar 9, 2011 4:49 PM by Bob Timmons
cheeterah Level 1 (0 points)
I foolishly changed my airport settings in the airport utility. Now the utility cannot find the device. How can I reset, or allow my system to see my device?

Macbook13, Mac OS X (10.6.6)
  • mobortho Level 1 (15 points)
    Not an expert, but I would do a factory reset, holding a pen to that reset button on the back. Use a wired ethernet connection, if possible, to be sure Airport Utility can find it easily.
  • scottishRicky Level 1 (0 points)
    To do a factory reset you need to hold in the reset switch while the device is powering up; just holding in the reset switch while the device is powered does a relatively soft reset. Hold in the switch, connect power, and wait for a fast orange blink. Of course, you will need three hands to do this properly. However if you do a factory reset you will need to set up the device from scratch, which may not be easy depending on how you're using it.

    If you've inadvertently disabled wireless clients, then connecting with an Ethernet cable is the easiest way to fix that.

    If you can't see it because there are other wireless devices within range (this shouldn't happen, but does with Airport Utility 5.5.2, then the easiest thing may be to switch off the other devices.

    If all else fails, factory reset is your answer! You don't need to worry about losing data from a Time Capsule, only the wireless settings are affected...
  • Bob Timmons Level 10 (98,232 points)
    just holding in the reset switch while the device is powered does a relatively soft reset.

    Sounds like you are bit confused on resets here.

    Holding in the reset button when the device is already powered on for 4-5 seconds will result in a "hard reset", not a "soft" reset.

    Pushing the reset button a single time for a second when the device is powered on will "soft" reset the device.

    You might want to refer to this Apple Support Document for more information about this: