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"Accessing iTunes Store" message stuck...

I just installed the upgrade via Software Update and since... whenever I start iTunes it immediately gives a pop-up window stating 'Accessing iTunes Store' and is seemingly stuck. If I hit cancelled, the 'Canceling' message just gets stuck. On top of all this, I am unable to use iTunes and play any of my media as these stuck messages completely renders iTunes dead. What can I do?

Mac Mini aluminum, Mac OS X (10.6.6)

Posted on Mar 3, 2011 8:49 PM

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Posted on Mar 4, 2011 5:17 PM

I am having a similar issue after upgrading to 10.2.0.34 tonight. I can browse and download, but the "Accessing iTunes Store.." message keeps popping up every few seconds. I have good network connectivity and ran the iTunes diagnostic as well. Is this a bug in the new version, or is the iTunes store having connectivity problems?
127 replies

May 29, 2011 12:10 PM in response to Oblidee

I've been plagued with this message for way too long. I tried other solutions with no effect. I finally went to 'Parental Control" and "Disable" then checked Ping and then iTunes Store. Now I no longer get those annoying "accessing iTunes store" messages every few seconds. Hope Apple will fix the problem. This issue happened back in 2002 also. They finally fixed it back then but it has raised it's ugly head again.

May 31, 2011 8:51 PM in response to Xtreme squeesie

None of this is working for me. I am running the latest version of iTunes (10.2.2.14) on Windows Vista Home Premium SP2. No matter what I do I am still getting the "Accessing iTunes Store" message forever. I've tried deauthorizing the computer and then reauthorizing it. I've tried deleting my iTunesprefs file. I've checked to see if iTunes Store was disabled in Parental Controls (it's not), I've tried disabling Ping. NOTHING WORKS! Someone please help.

"Accessing iTunes Store" message stuck...

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