Interpreting kernel panic

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Interpreting kernel panic

I have gotten several kernel panics recently and I have not been able to figure out the source of it. My computer is more than five years old (17" PowerBook G4), and I'm wondering if it is the hardware, or software causing the problem. It looks like something to do with graphics, the report mentions "ATIRadeon9700. The software it panics on uses openGL and Qt as the window manager. But I have not been able to interpret it beyond that. I have saved three different reports from three kernel panics. Any insights greatly appreciated!

--------------
1st-----------
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002F999588 PC=0x00000000009E8020
Latest crash info for cpu 0:
Exception state (sv=0x440B2780)
PC=0x009E8020; MSR=0x0000B030; DAR=0x2F999588; DSISR=0x40000000; LR=0x009E9098; R1=0x21E8B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02BD6C50 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Proceeding back via exception chain:
Exception state (sv=0x440B2780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x390F3280)
PC=0x9000AF48; MSR=0x0200F030; DAR=0xE03AB000; DSISR=0x42000000; LR=0x9000AE9C; R1=0xF0090910; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x440B2780)
PC=0x009E8020; MSR=0x0000B030; DAR=0x2F999588; DSISR=0x40000000; LR=0x009E9098; R1=0x21E8B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02BD6C50 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Exception state (sv=0x390F3280)
PC=0x9000AF48; MSR=0x0200F030; DAR=0xE03AB000; DSISR=0x42000000; LR=0x9000AE9C; R1=0xF0090910; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPCModel: PowerBook5,7, BootROM 4.9.1f3, 1 processors, PowerPC G4 (1.2), 1.67 GHz, 1.5 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-845E
Parallel ATA Device: ST9100823A, 93.16 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

--------------
2nd-----------
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002DA295FC PC=0x00000000009E8020
Latest crash info for cpu 0:
Exception state (sv=0x38650000)
PC=0x009E8020; MSR=0x00009030; DAR=0x2DA295FC; DSISR=0x40000000; LR=0x009E801C; R1=0x21F539F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x6E266C74
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Proceeding back via exception chain:
Exception state (sv=0x38650000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x37F56C80)
PC=0x9000AF48; MSR=0x0000F030; DAR=0x0909F010; DSISR=0x40000000; LR=0x9000AE9C; R1=0xF0090900; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x38650000)
PC=0x009E8020; MSR=0x00009030; DAR=0x2DA295FC; DSISR=0x40000000; LR=0x009E801C; R1=0x21F539F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x6E266C74
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Exception state (sv=0x37F56C80)
PC=0x9000AF48; MSR=0x0000F030; DAR=0x0909F010; DSISR=0x40000000; LR=0x9000AE9C; R1=0xF0090900; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPCModel: PowerBook5,7, BootROM 4.9.1f3, 1 processors, PowerPC G4 (1.2), 1.67 GHz, 1.5 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-845E
Parallel ATA Device: ST9100823A, 93.16 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

--------------
3rd-----------
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002F57F588 PC=0x00000000009E8020
Latest crash info for cpu 0:
Exception state (sv=0x37FC7000)
PC=0x009E8020; MSR=0x0000B030; DAR=0x2F57F588; DSISR=0x40000000; LR=0x009E9098; R1=0x21E8B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Proceeding back via exception chain:
Exception state (sv=0x37FC7000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x449CB780)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x04806FFE; DSISR=0x42000000; LR=0x9000AE9C; R1=0xF0090930; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x37FC7000)
PC=0x009E8020; MSR=0x0000B030; DAR=0x2F57F588; DSISR=0x40000000; LR=0x009E9098; R1=0x21E8B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x009CC014 0x002E9A80 0x002EB94C 0x0008C248 0x00029234
0x000233F8 0x000ABEAC 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeon9700(4.1.8)@0x9c4000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x88c000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x8b0000
Exception state (sv=0x449CB780)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x04806FFE; DSISR=0x42000000; LR=0x9000AE9C; R1=0xF0090930; XCP=0x00000030 (0xC00 - System call)

Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPCModel: PowerBook5,7, BootROM 4.9.1f3, 1 processors, PowerPC G4 (1.2), 1.67 GHz, 1.5 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J20STANDARD, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J23REVERSED, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-845E
Parallel ATA Device: ST9100823A, 93.16 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

powerbook G4 17", Mac OS X (10.4.11), 17" model

Posted on Mar 3, 2011 10:21 PM

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Answer 1

Mar 4, 2011 6:33 AM in response to vendt

Understanding crash logs isn’t easy and it’s hard (sometimes impossible) to decipher the cause of the problem. Take a look at Apple’s Crash Reporter document at http://developer.apple.com/technotes/tn2004/tn2123.html
Also look at Tutorial: An introduction to reading Mac OS X crash reports
http://www.macfixit.com/article.php?story=20060309075929717

Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected? When trying to troubleshoot problems, disconnect all external devices. Do you experience the same problems?

To eliminate RAM being the problem, Look at this link: *Testing RAM* @ http://guides.macrumors.com/Testing_RAM Then download & use Memtest & Ramber. Also run your Apple Hardware Test.

May be a solution on one of these links.

Mac OS X Kernel Panic FAQ

Mac OS X Kernel Panic FAQ

Resolving Kernel Panics

Avoiding and eliminating Kernel panics

12-Step Program to Isolate Freezes and/or Kernel Panics

 Cheers, Tom 😉

Reply

Answer 2

Allan Jones

Level 9

79,718 points

Mar 4, 2011 10:54 AM in response to vendt

Like Tom implies, successfully reading these things should qualify one for a PhD in something. However, we can glean a couple of things from what you posted:

1) No third-party software is involved (3p extensions that are outdated can cause KPs, but will show in the section following the line: Kernel loadable modules in backtrace (with dependencies):

2) The hex number strings following "Backtrace:" often suggest RAM is at fault rather than a software component.

If a) the RAM checks out as good; b) Apple Hardware Test (on your original optical system/restore disks) does not finger a bad RAM slot or other hardware issue; and c) disconnecting all peripherals as Tom recommends, does not stop the KPs, you may need to try an Archive and Install of the OS from your Tiger disks to put fresh copies of the video extensions on the disk.

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Answer 3

vendt Author

Level 1

0 points

Mar 6, 2011 11:51 AM in response to Allan Jones

Thanks for the replies.
However, the original system/restore disks were misplaced long ago, are the utilities I need already installed somewhere in the OS?. I do not use any external peripherals.

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Answer 4

Allan Jones

Level 9

79,718 points

Mar 6, 2011 1:58 PM in response to vendt

Might be worth calling Apple for replacement disks. Their having them is not a "sure thing" as replacement system disks are subject to stock on hand. However, as you have the last of the PowerBooks, chances are better. Ask to speak to an "operating system specialist" when you call, and have your *serial number* at hand; they have to match the system disks to the exact model/variant, information that your serial number will provide. The cost including shipping is probably in the US$25-30 range for this service.

The versions of Apple Hardware Tests that are available for download are not compatible with your PowerBook. If they do not have the system disks, you could ask if they can supply a copy of AHT for your model. Again, the serial number is important for their finding the correct AHT version.

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Answer 5

vendt Author

Level 1

0 points

Mar 11, 2011 10:41 AM in response to Allan Jones

I haven't seen another panic for several days, maybe a week. I'm not sure if its fixed or just lurking in the shadows. I'm going to wait on the disk. The program causing it was a project I am working on, written in C++, and used Qt for the opengl window manager. The panic happened when I switched from full screen to a window. Not sure if some of my code could have caused it, but it seems to be working now.

Thanks for the input, it may be time for a new comp anyways, and I'd rather put that $30 towards a new one.

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Answer 6

romko23

Level 2

408 points

Mar 12, 2011 9:48 PM in response to Allan Jones

I have the AHT I can provide to the OP if he so desires..

As for the original disks.. Apple does NOT have them anymore.. The only disc sets they carry now are for Intel Macs and no longer PowerPC Macs. Sad, but true.

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