Previous 1 2 Next 18 Replies Latest reply: Mar 12, 2011 6:23 AM by mommydearest517 Go to original post
  • RLTrane Level 1 (0 points)
    Hey, I had to throw in my own experience.

    I thought something might be wrong with my nano 8gb 6g, as I coudln't register it 2 days ago and the battery life was terrible. Just got home after exchanging for a 16gb model, and still won't register! The serial number box is empty with no input option so hopefully this get's taken care of. I checked to make sure my itunes was up to date and it's 10.2.1, so it should be...
  • Gonzal46 Level 1 (0 points)
    I just got this today for my birthday. I am also experiencing the same issue. I hit cancel to get around it but I still have to register.

  • deggie Level 9 (52,739 points)
    You just received a 2nd Generation iPod Nano for your birthday? I take it that it was used?

    Does iTunes see you Nano? Can you sync to it?
  • mommydearest517 Level 1 (0 points)
    I also had this problem with a 6th gen nano. I did register it on, but iTunes still prompted me to register. I chose the register later option and it let me through, but then when I tried to sync for the first time, iTunes would freeze almost immediately and then my computer would crash. I ended up unistalling and reinstalling iTunes altogether.

    After that, iTunes did not show the device so I had to restart the iPod service. (windows 7 - Control Panel; System & Security; Administrative Tools; Services; iPod service). Make sure the iPod is disconnected from the computer, then stop the service, reconnect the iPod, then start the service again. After I did that, it showed up in iTunes and miraculously, it synced w/ no problem.
    Oh...and it let me register! No more "You must complete the entire form" message!!

    I hope this helps!
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